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Re: Webroot spy ware
You will need to uninstall and install your program
Restart your computer--> black screen--> after the Bios check (is always the 1st step)--> start pressing the F8 key repeatedly--> Windows boot menu will apear--> use the arrows--> Safe mode
It will look different from you normal Windows (don't worry about this)--> go to Add / remove programs--> Uninstall your spysweeper program--> restart your computer normally--> install your program normally--> check for updates
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In order to disable the Anti-Virus components of Webroot Anti-Virus you must
go to two separate sections: Anti-Virus Shield Disabling 1. Click
on the Options button on the left hand side of Webroot Anti-Virus 2. Go
to the Shields tab of the Options Menu 3. Under the section labeled
Anti-Virus Protection, take the checkmark out of the Protect against Viruses
box. Anti-Virus Sweep Disabling 1. Click on the Options button on the left
hand side of Webroot Anti-Virus 2. On the Sweep tab, put the dot into
Custom Sweep (please note you can only disable Anti-Virus Sweeps by using the
Custom Sweep option) 3. Under the section labeled Sweep Settings Summary,
click the Change Settings link which is next to Custom Sweep Settings 4.
A Custom Sweep box will appear with various sections to click on. Click on the
What To Sweep button on the left side of this Custom Sweep box. 5. On
this screen, take the checkmark out of Sweep for Viruses under the Viruses
section. 6. Click the OK button at the bottom of this screen and you will
be returned to the Sweep tab. (Again please note that you can only disable
Anti-Virus Sweeps by using the Custom Sweep Option which will now be
Webroot anti-virus and Spy Sweeper also have some advantages and disadvantages and those are:
Advantages: - all the facilities that Webroot provides is its main advantage, like
Effectiveness: - There are 16 protective shields available in Webroot Antivirus with Spy Sweeper with protection is made possible over network, Windows, web browsing, email and startup programs. You will remain safe online with these shields as exploits and other threats are blocked. This shield is available for incoming and outgoing messages and there will be chance of accidental forward threats. The two powerful components antivirus and antispyware are included in this program. The antivirus component can be used for business security and Webroot Spy Sweeper manages the antispyware element.
Ease of use: - It's user friendly interface with simple tools for all types of users. There are tabs available for simple navigation and you can also have access to major components of software.
Updates: - It is very easy to keep your security up to date with the help of Webroot. The updates can be setup automatically on regular basis. These updates can also be setup at any time you need with the help Version Guard technology of Webroot.
Secures Your Email: - Webroot Antivirus with Spy Sweeper monitors your inbound and outbound email to ensure it has not been hacked by hackers and that email attachments are free of hidden viruses and spyware.
Webroot anti-virus program not use Heuristics base detection method, that's why it totally depends on updated virus data-base.
If Webroot anti-virus and spy-sweeper, both are installed in your pc, then it may conflict each other. This problem may occur with spysweeper and anti-virus version 7.xxx and backup programs.
kindly download malawarebytes and combofix they are free to download and update them before running them one by one but before you start with this you need to completely remove webroot by using revo uninstaller ,then after things settle ,you may restart the system and try reinstalling web root ,you will find that the problem is fixed. thanks and regards kindly rate this solution
first uninstall the webroot spy sweeper through the following steps. 1.click start 2.go to control pannel 3.open 'add or remove program' 4.a window will open wait for some time until the list is populated
5 i)in that list find webroot spy sweeper and click remove go through the uninstall wizard and finish the uninstallation process
5 ii)if you didn't find webroot spy sweeper there then it can be a virus You need to download a program called MalwareBytes because that searces your entire computer , finds the virus and completely destroys it.
Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.
6. restart your computer
7.open mycomputer click search and do a search for webroot spy sweeper delete all the files and folders regarding webroot spy sweeper
8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc because at a time only one antivirus software should be used
i think this solution will help you if the problem is not fixed please inform i will suggest some other ways
I too have Trend PC Cillin ( anti-virus ) and Webroot Spy sweeper... I schedule sweeps at different times so there is no overlap or conflicts.. I am running windows XP Pro ( i do not like Vista... even thou I may not have any choice at some point) but I have not had any conflicts or lockups between them.. There may be some other underlying issue with your system... For what it's worth...
I have seen this problem a couple times. The only fix that seems to work is uninstalling Spysweeper and then reinstall it again. If you go to start>Programs>webroot you will see an uninstaller. Run that, reboot the computer, then reinstall again from your install disc.