Question about Xerox Phaser 8550DX Laser Printer

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Xerox 8550 Error 09,037.45:34755

Any idea on this printer error?

Thanks so much...

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  • 2,072 Answers

That is a failure of your yellow ink stick to advance into the ink loader properly.
What you want to do is open the area where you add the ink sticks, and with that 45 ending , check the yellow sticks. That is the specific color affected. You most likely have a cracked, twisted or otherwise stuck stick in the ink loader. If you need to remove them, take a screw, the best type would be a dry wall screw and twist it into the inkblock then slide it back up the loader and reload the ink.
There is a possibility that the ink loader sensor has failed, but that is exceptionally unlikely.

Posted on Nov 07, 2008

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pineworks
  • 4041 Answers

SOURCE: Xerox Phaser 8560 - error code 09 037 45 108564

Hi there

That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Posted on Mar 02, 2010

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

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