Question about Sony Cyber-Shot DSC-P93 Digital Camera

3 Answers

Screen shows only 'Access'

When I switch on my camera it just shows the word 'Access' on the screen and the lens assembly goes back inside. The screen then says 'turn the power off and on again' but when I do that nothing happens. It still shows 'Access' and the same message again. Any idea what could be wrong?

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  • anujwa Mar 26, 2008

    my camera does the opposite. the lens remain open, cant take any shots. "Access" on the screen with some noise in the background. Turns off by itself.

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3 Answers

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You have probably dropped the camera. If you are brave enough to open the camera up you can put the rollers back on track. Not a difficult problem to solve.

Posted on Apr 08, 2007

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I had the same problem ... pressed the Reset button, and fixed!

Posted on Dec 19, 2008

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This happened to me too, but i changed the batteries and problem was solved. i was using old rechargables

Posted on Sep 08, 2008

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When the camera turns on the screen stays black and the lens will not come out.


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Black dot appears on screen and on picture


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Hello, When the camera shows this it tries to acces the lens mechanism, in terms of extending the lens and/or powering on the ccd sensor. Failure in doing so will result in an error code or simply by having the camera not showing anything else at all. Therefore the camera has a problem with the lens assembly. It's the most common problems with digital cameras. However this can only be solved in a service center because dissasembling the camera yourself will risk lens assembly damage, as they are very delicate equipment. I suggest you go to a service center, not the larger ones working for corporations, instead a smaller generic one. Ask them a price estimation before they actually repair it. Repairs may varry from a simple lens readjustment to the replacing of the whole lens assembly, this can get expensive on sony models. Please reply if you have further questions. Good luck with the fix and sorry for not being able to assist you with a quick fix.

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1 Answer

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