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sounds like there was a loose connection or loose wire that came in contact with another wire. check your cord for small burn holes, also could have shorted out in the hose or the wand. If you are comfortable to disassemble the vacuum i can walk you through the troubleshooting process so we can find out what actually went bad. id start with the cord though. let me know if you have any questions or need more assistance
Have you changed out the bag? Checked the air filters? When you run it and hold your hand over the hose opening, do you feel suction?
Check the head for blockages, you said the tubes are good, so check the hose, if no obstructions there, open the canister and check the bag, if it's full change it, if not, pull it out and check the filter that's under the bag, if it's not clogged re-run the above steps but this time look for possible vacuum leaks. Let me know if this helps.
It could be, the female part of the connector is stretched open. You can usually insert something, like a dart, between the sleeve and the holder, to tighten it. If you paid with Pay Pal, see about getting your money back.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=109459&thid=699656 Model 116 hose clog? Posted by rfrazelle on Jun 23, 2008 My old canister model 116 followed with numbers 2839580 marked Kenmore 3.9 with power-mate, worked fine until the bag got overly full. I have changed the bag, cleaned the filter, and removed a nasty hair/fur/dust clog :-p from the lower metal tube of the power mate. It now has very weak suction and won't pick up anything. I suspect a clog in the grey plastic flexible tubing attached to the canister but cannot get it apart. Advice? RJ Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Kenmore 22313 Bagged Canister Vacuum. The best way to find a clog in an electric hose is to use a steel ball or a large marble to place inside the hose and to let it so threw as far as it can to determine where the hose clog is. Once you have determined where the hose clog is then you can use a small end of a broom handle of take an old wire coat hanger and place a hook on the end and try to pull the clog out of the electric hose – the electric hose is very expensive so try not to damage the hose in any way, shape or form. Or another way is that id you have another canister vacuum you can try to pull the clog apart by using two vacuums turned on and running. If you are successful then run the round marble or steel ball thru the hose again and the clog should be cleared. http://www.sears.com/Customer Service1-800-4-MY-HOME1-800-469-4663 Thanks, Don the Vac Man Go Ahead. Use Us.