Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Leak running down front

Model PSS265GPA Serial #MF426118.

We notice water running down front, starting just under the spill shelf of the ice and water dispenser. There seems to be no water under the spill shelf.
We've been told that there might be a defect in the door itself that allows sweating when humidity is high in the house. We believe this is possible since during hot summer days when our air-conditioning was running 24 hours a day, no leakage was observed. Now that cooler weather has arrived here in Florida and the a/c isn't running, leaking has started again.
Thank you,
Warren Evensen
302 NW Clearview Ct
Port St. Lucie, FL

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Take the recess cup out and seal the area around it right where the front stainless steel panel meets the recess (right at the front of the recess) with clear silicone to prevent water from getting inside the door, then running out of the plastic frame area around the dispenser and running down the freezer door or out the bottom of the door. After the silicone has set, replace drip cup.

Posted on Nov 07, 2008

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