Question about HP Photosmart C5180 All-In-One InkJet Printer

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Jammed carriate on C5180 HP-all in one printer

I have a HP C5180 all in one printer. The carriage is stuck or jammed

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  • ewil Dec 08, 2008

    I have a c5100 printer and it keep saying error carriage jam, open door, clear carriage jam, and then press ok to continue. I do that and it still say the same thing. Please help me.





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SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

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Posted on Jan 02, 2017

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Message telling me my carriage is jammed. I see nothing wrong when I open it. how do I unjam it?


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Follow the steps for fix HP Printer Carriage Jam

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Hi,
Visit this link to see the video on fixing carriage jam for HP C5180.

I hope this will solve your problem,

Good luck & have a nice day
Rating the solution is highly appreciated.

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Follow the steps for fix HP Printer Carriage Jam

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If paper is jammed, a Paper jam message will appear on the control panel display.

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  2. If the paper is stuck inside, turn off the Epson Stylus CX.

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    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

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If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

Turn off the printer and open it to see where the paper is stuck.
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Reconnect the power cord and turn on the printer.

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