At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To gain extra memory, you can turn off Fax Storage OR Print fax messages in memory (See Setting Fax Storage, page 48.) OR Expand the machines memory. Retrieve or Erase a Fax Press 9 6 then to Retrieve all faxes Press 2, then enter the number of remote fax machine and then press # #. After the beep, hang up and wait. Erase all fax messages Press 3. If the data stored in the memory has not been printed before, it will be printed first and then erased.
Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory. 1 Press Menu, 2, 5, 2. 2 Press left arrow or right arrow to select ON (or OFF), and press Set when the screen displays your selection. 3 Press Stop/Exit.
If there are faxes in memory when you turn the Fax Storage OFF, the screen prompts you to erase any faxes in memory. If you press 1, all fax data is erased and Fax Storage is turned OFF. If the fax data in memory has not been printed before, it will be printed first, and then erased. If you press 2, data is not erased, and Fax Storage remains ON.
I have seen a few Brother faxes do this. I fixed them by turning off the power, holding down the clear/stop button and keep holding it down while you turn the power back on. Keep holding it for a few seconds then release. This will clear what ever is in the memory that is locking up the memory print. Note: you will lose any received faxes in memory by using this procedure.
This may help you restore your fax to a operation condition.
Good Luck and Thank You for using Fixya.
It could be line noise on the phone.., which allows phones to work ok, but causes problems with faxes. See this document from the brother website concerning comm.error:
It sounds like you have logic board problems. Take the main board out of the machine remove all power sources, batteries, etc. let the board sit 24 hrs. install board into machine. If machine works, it's fixed. If not replace main board.
Check cassette refers to the paper cassette. If there is no paper or the cassette is not seated correctly, then you will get that error. If you tried those, then check the left rear of the cassette for a tab. If that tab is broken off you will get this error and you need a new paper cassette. Good luck.
do you have a second cassette installed? If not, you have somehow activated the feature. Go into the menu and deactivate or turn off the second cass. feature. Owner's manual has instructions.
×