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I purchased an 18 inch frigidaire dishwasher in February of 2006 - model fdr252rbs serial # th 54593325 my instruction catalogue states that there is a 2 year warranty on the motot. Unfortunately the appliance repairman diagnosed the problem as the motor burn out or failure. I cannot believe that a motor should die after only 2 & 1/2 years I have purchsed many frigidaire appliances over the years and had great respect for their quality which has evevidently been lost For that reason I shall never buy anoher of your company's appliances and we would never recommend one to any one. Anthony Caliendo

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WHEN I CALLED ELECTROLUX I WAS PUT ON HOLD FOR 45 MINUTES AND
WAS NOT ABLE TO COMMUNICATE MY PROBLEM TO ANY ONE.AND WAS
FORCED TO LISTEN TO ' we appreciate your patience' please hold' over and over
during that 45 minutes
BEING FRUSTRATED I PAID AN APPLIANCE REPAIRMAN TO REPLACE THE
MOTOR
AS I STATED I SHALL NEVER PURCHASE AN ELECTROLUX PRODUCT OR
RECOMMEND ONE TO ANYONE

Posted on Nov 08, 2008

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I understand you are experiencing some trouble with your Frigidaire built-in dishwasher. Without knowing the exact model number I would assume there are two spray arms on this dishwasher, are both arms not moving or just one? Keep in mind that some dishwashers have two spray arms that turn at alternate times. They will never move at the same time. The changing of the arms starts at different times depending model and will continue through the end of the selected wash cycle.
If you can provide the model number for the dishwasher I should be able to provide you with the instructions to remove the spray arms or you could contact the manufacture they may supply it to you also. You could also apply rinse aid to the junction between the spray arms and mount to see if it will relieve the arm to spin. If not, please reply back with the model number so I could provide a more educated response.

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Thanks for using Fixya!

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Source => http://www.kenmore.com/shc/s/nb_10154_12604_NB_CustomerCare?adCell=AF

Kenmore Customer Care tells you to go to this site for free owners manuals =>

ManageMyHome.com or http://www.managemyhome.com/mmh/

I found and owners manual and installation instructions there. I wants you to provide an email address.

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If it's new call a Frigidaire servicer for wty service. I cannot see your reply due to some tech issue w/ the site, so it may be a day or so before I can reply again. Please leave feedback for me if appropriate. Thanks

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