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Hi I’ve got a Panasonic vacuum cleaner MC E468 1600W a few years old now but works well up to recent problem. Not picking up I checked the obvious things and found excessive air being sucked in around the hose housing at the back of the vacuum (as it enters the waste bag) On inspection it appears to me as if there should be some sort of gasket that may have perished and been sucked in, however I can’t identify any such part. Any thoughts on what the problem/solution may be will be appreciated. Thanks Keith

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The hose on the back might be loose - check to see that the hose is not obstructing anything where it screws in at the back - or indeed the screws may be loose themselves; some of the MCE 468 models had an additional ring washer that sits between the hose and the body at the rear. Usually inside the machine where the bag is, there will be a gasket that fits over the hole of the dust channel leading from the dust bag - if this has come away then its a possible reason to why the suction is poor or excess suction coming off the back of the hose. If however the brush roll has stopped, it may well be that reason alone to why its not picking up as well so you should check the sole plate too as there may be some clogging or the motor pulley belt has snapped. Contact Panasonic UK customer services as they may well have the part for your machine. (http://www.panasonic.co.uk/html/en_GB/544169/index.html)

Posted on Nov 14, 2008

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