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Have set up my lexmark z845 put new cartrides in and while installin printer its saying unsupported cartridges

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  • Francisco Cortes
    Francisco Cortes May 11, 2010

    this is pretty obvious based on your question.. so forgive me if asking you to confim something obvius: are you positive you're using the right cartridges?.. post the details of the cartridges you're using and we'll help you confirming if that's the case.

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It is really in need that if you replace cartridges of printer is the same of what is originally installed because the terminals of printer might not in contacts with the cartridge. but if the terminals are in fit and are in the same patterns then try to update drivers to lexmark website if have some available drivers update for enhancement. or you really have to replace it with the same as originally installed.

Posted on Nov 15, 2008

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1 Answer

Using refill cartridges


That is because they cannot e refilled. The ones you get with your printer ( 28 & 29) are what Lexmark calls "return program cartridges", which means they are for one use only.
I suggest you buy other cartridges that can be refilled. Those are either 28A or 34 (black cartridge) and 29A or 35 (color cartridge).
Here is a link to Lexmark's site, where you can see the list of cartridges that are compatible with your printer.
http://lexmark-cartridges.com/cfv2/printer.php?lang=uk&partner=&productName=Lexmark+Z845

Hope that helps!

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1 Answer

Using refilled Cartridge for Lexmark z845


st Solution posted on Mar 13, 2008 2%20stars.png
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eagle338
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Rating: 79%, 740 votes
The only work around to this is to use two catridges(2 color and 2 black and white). The reason is the printer has a mechanism to check if the same catridge is being used again. SO when you have two cartridges when one is finished refill the other and use and vice-versa. This way you will be able to refill and use for ever without any problems..

Regards,
Eagle338.

Apr 20, 2008 | Lexmark Z845 InkJet Printer

1 Answer

Refilled color cartridge for lexmark Z845


The only work around to this is to use two catridges(2 color and 2 black and white). The reason is the printer has a mechanism to check if the same catridge is being used again. SO when you have two cartridges when one is finished refill the other and use and vice-versa. This way you will be able to refill and use for ever without any problems..

Regards,
Eagle338.

Mar 13, 2008 | Lexmark Z845 InkJet Printer

1 Answer

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uninstall printer, reboot and then reinstall using the lexmark printer cd or downloaded drivers.

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I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.

My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.

Maybe they have a copy limit or the integrated print head in the black has crapped itself????????

During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.

I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.

The driver should then reinstall correctly and fully.

Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......

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