I have a Samsung RB215LABP refrigerator. It is less than 2 months old and withinthe last day or two the top door for the refrigerator won't close completely. It seems like the door seal won't hold its vacuum. When the door is pushed firmly the door seal will touch but the seal looses its hold. I've tried to realign the door and clean the seal but to no avail. The seal doesn't seem to have any tears in it, so I am at a loss. Please help!!
If your fridge is out of warranty, don't bother call Samsung. Their solution to any problem is a service call. We had a power outage that caused the digital panel to go out. I called to find out how to do a reset, and they couldn't tell me. They wanted to send a repair man from Raleigh, 100 miles away. My new rule. If it says Samsung, it isn't coming into my house.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Refrigerator Samsung RB215BSSW Owner's Manual ... REFRIGERATORRB215LASH, RB215LABP OWNER'S MANUAL In the U.S. for questions about features, ... When you open the door, an item may fall out and cause personal injury or ...
The door isn't lining up right when it's closed. I suspect you have been putting heavy stuff on the door racks, like several 2 liter soda bottles or gallon jugs of milk. Over time the door will sag from the weight until it won't stay closed.
The drain tube that runs down the back of the fridge into the tray that sits on top of the compressor is blocked, you need to clear this, you can either use compressed air and blow back up into the fridge of find a soft but stiff wire to carefully slide up the tube.
Has the unit recently been moved or the doors removed at any time? Either the door are not aligned or they are damaged around the hinges some how. I would adjust doors from the top of the unit, assure not product (food) could obstruct the door from closing. Lastly double check closer at the bottom, this is a two piece system and I had seen this come apart recently.
I hope this helps
I know that model very well and I would like to know how long you have owned it and will you or can you find someone that can perform some electrical test fo you. When Samsung made that brand they made a major mistake on the defrost heater elements. They were woven into the evaporator coil. If less that 5 years old it should fall under sealed parts warranty. When I look at a refrigerator from here there are so many possibilities of what is going on that I ask that this is not where to rate my solution. I see that you mentioned the digital controls but are they visible or gone whacked out? Sea Breeze
go back to your sales people this is under warranty and it's propably a system problem . don't void warranty . // hold on i thought the sysem had failed . ice maker must be 15 deg or lower . to work ... close the drawer and give it 24 and see what it will do . but it is still under mfg warranty . **** ..
All refrigerators have light switches, that depress and shut off the lights when the doors are closed.
First, make sure the bulbs are left out. I would replace all of the light switches because of the newness of the machine.
They are easy enough to replace, and you can purchase them at any appliance parts house or a Sears service facility.
They pry out, and may be destroyed on removal. Unplug the machine.
After connecting the wires, the new ones just push in.
To test, close the doors slowly. The lights should go out just before the door closes.
Some states have what is called "Implied warranty of serviceablity". Which means what should a consumer reasonably expect irregardless of the warranty limits.
You might want to contact Sears and express your opinions regarding this matter, and if they'll consider making you whole.
The above paragraph are my thoughts only. They in no way reflect the law, Sears policy or liability or this site's policy.
. The most common problem is a bad start relay on the compressor. In rare cases the compressor may be bad. If you are mechanically inclined you can replace the relay yourself for less than 50 dollars. You will need model and serial number off of the unit and order the part by those numbers. if the compressor is bad you will need to hire a good service company
Just a guess, but I would check the gasket on the door. They can go bad or get distorted and bunch up and cause the door to bind and not close properly. Also check that the fridge is leveled properly. Will the door close if pushed? Will it stay closed?