Question about Brother IntelliFAX 2800 Laser Fax

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Screen shows call Brother, code 77

Fax machine screen shows call Brother, Code 77. Can you tell me what this is?

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You have a problem with the FUSER UNIT.

Posted on Nov 13, 2008

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Error Code 77 on brother 4100 fax intelifox business class


( 76 Heater harness disconnected or broken. Or heater thermistor harness
disconnected or broken when the power is turned on, the front cover is
opened and closed, or the machine exits from the sleep mode. )
( 77 Power turned off and on at the occurrence of error 76 or 78. )
( 78 Heater thermistor short-circuited. Or heater thermistor harness disconnected
or broken when the machine is on standby. )

Nov 05, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

There is an error code #77 that tell me to unplug the fax machine and call brother


Heater harness disconnected or broken. Or heater thermistor harness
disconnected or broken when the power is turned on, the top cover is
opened and closed, or the machine exits from the sleep mode.
Heater thermistor short-circuited. Or heater thermistor harness disconnected
or broken when the machine is on standby. )

Oct 27, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Machine is on and showing "error message #77 and says to unplug machine and call dealer. What is error 77?


Error #77 refers to a mechanical problem, but I'd say about 7 times out of 10 it's a mistake. Fortunately, Brother fax machines have override commands :). Try this:

1. Turn the power off and unplug the power source.
2. Press and hold the menu button and plug in the power source (don't let go of the menu button!).
3. Hold the menu button for 5 seconds after plugging in the power source.
4. Release the menu button and press "91"

5. If the screen still shows the error code, press "99".

Hopefully this will override the error and you can get back to work :) .

Hope this helps! Good luck!

Aug 30, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Machine has a error code of 77 and said to phone Brother - what does this mean?


Heater harness disconnected or broken. Or heater thermistor harness
disconnected or broken when the power is turned on, the top cover is
opened and closed, or the machine exits from the sleep mode.
Heater thermistor short-circuited. Or heater thermistor harness disconnected
or broken when the machine is on standby

Apr 28, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Getting a error msg 77 ?


Your Heater Thermistor most likely short circuited. It's a $10.00 part, however, you will want a Brother ASC to replace the part as it requires you to take most of the machine apart. Call your local Brother ASC by searching Brother's Website http://www.brother-usa.com/service/default.aspx enter your printer info and your zip code.

Dec 31, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother MFC 9030


Open the printer and check to see it your fuser is worm up. Do not touch the fuser. If it is cold. you have a problem.

You fuser may be at end of life. Need to be replaced.
cost price of fuser and labor will come close or above cost price of machine. your choice.

Good luck

Jul 24, 2008 | Brother International Plain Paper Fax

2 Answers

BROTHER "MFC-3820-CN" TROUBLESHOOTING


You need a new print head.

You could try cleaning the one on there, but all brothers similar to yours are plagued by this problem.

To clean it try:
SWITCH MACHINE ON WHILST HOLDING DOWN MENU/SET KEY, THIS PUTS MACHINE INTO FACTORY SETTINGS MODE.
(MAINTENANCE WILL SHOW ON LCD)
ENTER CODE:84 & WAIT WHILE MACHINE PERFORMS A FORCED CLEANING CYCLE.
(cLEANING WILL SHOW ON DISPLAY)
NOW ENTER CODE:09 & MACHINE WILL PRINT OUT ITS PRINT QUALITY CHECK SHEET.
(IGNORE INSTRUCTIONS PRINTED ON CHECK SHEET)
CHECK QUALITY & REPEAT BY USING CODE:84 IF NEEDED.
(YOU MAY HAVE TO DO THIS SEVERAL TIMES BUT YOU SHOULD SEE A STEADY IMPROVEMENT WITH EACH CLEANING CYCLE)
WHEN FINISHED AND QUALITY IS GOOD, ENTER CODE:99 TO RETURN TO STANDARD MODE.
PRESS MENU/SET 4, THEN MONO FAX START TO PRINT OUT
PRINT QUALITY CHECK SHEET & FOLLOW ON SCREEN INSTRUCTIONS.

Feb 11, 2008 | Office Equipment & Supplies

1 Answer

Brother intellifax 4100e


Hi, the error code refers to the heater thermistor short circuited or heater thermistor disconnected or broke when the power was turned on, front cover is open or closed or when the machine exits from sleep mode.I hope this help!!

Dec 04, 2007 | Brother IntelliFAX 4100 Laser Fax

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