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My PRINTER HAS an item stuck in the queue which I cannot delete despite having tried the instruction delete all. it now will not print anything on or off line

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HI IF YOU HAVE FIRMWARE YOU CAN TRY IT

Posted on Nov 07, 2008

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Print Job stuck on the queue ?
You tried cancelling all documents (right-clicking on the printer icon & clicking on Cancel All Documents).

Solution: Click Start then Run and type in services.msc and hit OK
Locate Print Spooler - hit stop then start.

my PRINTER HAS an item - 12648a5.jpg

Posted on Nov 07, 2008

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Hi Glut,

Try this--> Control Panel--> Printers--> Select your printer in the list--> Right click--> Open--> a queue list will appear--> select each item--> Document--> cancel
Do this with all the documents (the list will appear empty) and restart your computer. This should solve the problem

Posted on Nov 07, 2008

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1. Turn off the printer
2. Turn off the computer
3. Wait for two - three minutes
4. Restart your computer
5. Once booted, turn on your printer and then check

The reason why we are not able to delete the job is because printer has its own memory too.

Hope this resolves your issue.

If you still have the problem, you need to delete the printer and then add it back again.

Good Luck.

Thanks

Posted on Nov 07, 2008

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Remove the printer from the installed printer list. turn it off and again turn it on then install drivers.

Posted on Nov 07, 2008

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What is the printer model do you have..>


better thibg to do is uninstall completely the printer driver, and then restart>> and re install again the driver.

let me know, keep us more updated here

Posted on Nov 07, 2008

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Restart the printer .you might have to power off and on the printer a couple of times before u can get rid of it..if this doesnt help restart both of them..hope it helps!

Posted on Nov 07, 2008

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  • Lalit Varadpande
    Lalit Varadpande Nov 07, 2008

    if that doesnt help please use  this:  restart the spooler service in windows by running the two commands below.
    NET STOP SPOOLER
    NET START SPOOLER
    use the run command..press the windows and r key to get that(windows key is next to the alt key)


  • Lalit Varadpande
    Lalit Varadpande Nov 07, 2008

    you will not have to uninstall the drivers with my method..hope it helps!


  • Lalit Varadpande
    Lalit Varadpande Nov 07, 2008

    you will have to use the first command first to stop it then the other command to restart the service..


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1 Answer

So far answers don't coincide with the directions I've been given, which is "Press the WSB Button for 5 seconds."


The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

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I can't print the items in my printer queue. How do I get them to print?


It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

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I have a Lexmark S504 wireless multifunction printer. I can print a test page but a can't print anything from any application. The Windows print page window comes up and if you click OK it appears to...


It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

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Try running Delete Print Jobs to remove any stuck print jobs in the queue.

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1 Answer

Can't delete an abandoned print job now in print queue. It ran out of paper ages ago - now won't print (despite having paper) and won't delete or cancel that job. Won't print anything!


Disconnect fron the computer. Turn off printer and unplug from wall for at least 15 minutes. Plug back into wall and turn on. Do not connect to computer yet. See if printer cycles through self test and becomes ready. If if does, reconnect to computer. If job reappears and tries to print, you must clear the job from your computer print que.
Thanks

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1 Answer

When the message "5 documents pending" appears but


Rebooting the computer may help get rid of the print jobs stuck in the queue. If not, follow these instructions carefully:
For Windows
Stop the Print Spooler
  1. Go to Control Panel
  2. Go to Administrative Tools
  3. Go to Services
  4. Look for Print Spooler in the items. Double-click on Print Spooler -> click on Stop -> click Ok. Set the Services window aside.
Clear the Spool folder
  1. Go to Start
  2. Type Spool in the Search/Run bar, hit Enter.
  3. Open PRINTERS folder
  4. Delete all the files in the PRINTERS folder. Close the Window
Re-enable the Print Spooler
  1. Go back to the Services window
  2. Double-click on Print Spooler, and click on the Start -> Click on Ok. Close the Services window.

Go to Printers and Faxes and refresh the page. It should clear the print queue now.
For Macintosh
Simply launch Terminal and type cancel -a - That will clear the print queue.


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2 Answers

Document stuck in queue and will not delete or print.


Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

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Hi,

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