Question about HP Officejet 5610 All-In-One InkJet Printer

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HP OFFICEJET 5750 ALL IN ONE INKJET

I am trying to replace the black ink cartridge. I removed the old black cartridge, and the color cartridge, but for some reason, i cannot put the cartridges back into the machine. This is not the first time that i have changed either cartridge,but this is the first time that i have not been able to make it work. It's like when i put the color one back in, it has to be almost forced, and the black just wont snap in place...PLEASE HELP

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  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Are you certain that they are the correct # cartridge? (#74 Black and #75 Color.)



    And are you placing them in the correct slot? (Color on the left, black on the right.)

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Look really close at these cartridges the ones ive gotten the last few times have had a slim black clip on them that had to be removed. these are black and look just like a part of cartridge.

Posted on Sep 29, 2009

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I just replaced by black ink on HP Officejet 6500. It will not print black thought it maybe the cartridge I replaced it again. Still want print. I tried three new cartridges. The color works...


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The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

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Please let me know the direction of cartridges


You can follow the steps below to replace your ink cartridges.  Feel free to click on the link at the bottom to pull up a document that gives you information including pictures on how to replace the ink cartridges.
To take out the old ink cartridges:
When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.Pull the print cartridge toward you and out of its slot.

To install new ink cartridges:Remove the new print cartridge from its packaging.Remove the plastic tape by using the pink pull tab.Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket.When installing the tri-color print cartridge, slide it into the left slot.When installing a black print cartridge, slide it into the right slot.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00620122&cc=us&lc=en&dlc=en&product=1138373&tmp_track_link=ot_search

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I have inserted new black ink. but it is not printing in black. color ink is not new but color is printing but without quality. hpofficejet 5610


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check expire date on black cartridge if it has pass
replace it with a new one or remove all old ink and replace it
with fresh one ..check here how

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4110 officejet series all-in-one error message saying i installed incorrect ink cartridge? what do i do? it is the correct one


Supported HP Inkjet cartridge part numbers The HP Officejet 4100 all-in-one series products use the ink cartridges listed in the table below. HP Inkjet cartridges HP 56 black cartridge (19 ml) HP 57 tri-color cartridge (17 ml) HP 28 tri-color cartridge (8 ml) Replacing the ink cartridgesThe power must be turned ON to the all-in-one or the print carriage will not move to the right.
  1. Locate and open the print cartridge access door on the right side of the all-in-one. The print cartridge carriage will move to the right for access. Figure 1: Opening the HP Officejet 4100 seriesc00121089.jpg
  2. Press down gently on the top of the old ink cartridge to release it from the print carriage. Figure 2: Removing an ink cartridgec00121090.jpg
  3. Remove the new print cartridge from its packaging and remove the protective tape from the cartridge as shown in Figure 3. Do not touch the gold-colored contacts. Figure 3: Removing the cartridge tapec00121091.jpg
  4. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage and press them into position as shown in Figure 4. If the cartridge does not snap easily into position, it is not aligned correctly. Remove the cartridge and reposition it. Do not try to force the cartridge into position. The black ink cartridge (HP #56) goes on the right side and the color cartridge (HP #57 or HP #28) goes on the left side. Close the ink cartridge access door when the ink cartridge has been installed. Figure 4: Installing the ink cartridgesc00121092.jpg
  5. A message will appear on the front panel requesting that the ink cartridges be aligned. Follow the steps below to align the ink cartridges:
    1. Press Enter on the all-in-one front panel to start the ink cartridge alignment process.
    2. After the Alignment page prints, place the page into the ADF upside down and with the printed side down as is shown in Figure 5.
    3. Press Enter. The all-in-one will scan the alignment page and finish aligning the cartridges.
    Figure 5: Aligning the ink cartridgesc00121093.jpg
Correcting error messages that appear after changing a cartridgeAfter inserting the cartridge, the Check Print Cartridge light flashes or one of the following messages appears on the computer monitor:
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  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth slightly dampened (not wet) with clean water. (See Figure 6) Each contact is very small and shaped like a rounded square. Figure 6: Cleaning the cartridge contactsc00121094.jpg
  8. Allow the ink cartridge to dry for a few minutes before reinserting the cartridge(s) and turning on the printer.
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, the unit may need to be serviced. Contact HP for further troubleshooting or to arrange to have the unit serviced.
Make sure what ur using isn't a refilled cartridge and if it is check the expiration date, if nothing is wrong then you need to get urself a new printer or an upgrade so call up hp at 1800-474-6836 and get help of them,they'll guide you to a new /upgrade printer.
it's not a nice way of saying it but someone has to give you the bad news

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