Question about HP LaserJet 2840 All-In-One Printer

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Error paper jam

I had a paper jam which I removed unit stills says there is a paper jam.I unplugged unit for a couple days plugged back in still getting same error paper jam.There is no paper jam in unit I rmoved the one piece that was jamed the pathway is clear now. Is there anything else I can do.My email :brenda.adams1@gmail.com

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  • 27 Answers

Ellow bkadam,
there something little piece of paper stuck at you fuser there.that why appear paper jammed...try to open u fuser cover...maybe it can help

Posted on Nov 07, 2008

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Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
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If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

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Please do rate the solution and revert for further assistance.

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Fiend your solution direct from hp. Here is your solution...
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http://www.hp.com/printer/prob676ijt65/solution
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open all door in your printer , front and back. , look for paper stuck inside and remove it. Sometimes small pieces of paper are difficult to be found.
If it is a Laser printer, you will also need to remove the toner and paper try and look for jammed papert underneat.
Once you done, restart the machine.
If you still have paper jam error try unplugging printer from power outlet for 5 minutes then restart.
If you still get error, then either there is paper inside or your printer may be faulty.

Regards

Mar 15, 2008 | Computers & Internet

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