Question about HP LaserJet 2840 All-In-One Printer

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Error paper jam

I had a paper jam which I removed unit stills says there is a paper jam.I unplugged unit for a couple days plugged back in still getting same error paper jam.There is no paper jam in unit I rmoved the one piece that was jamed the pathway is clear now. Is there anything else I can do.My email :brenda.adams1@gmail.com

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Ellow bkadam,
there something little piece of paper stuck at you fuser there.that why appear paper jammed...try to open u fuser cover...maybe it can help

Posted on Nov 07, 2008

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Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step2 Turn off the printer. Step3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step6 266_a1.jpg If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step7 266_a2.jpg If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything, though. Step8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

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Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

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Please do rate the solution and revert for further assistance.

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Fiend your solution direct from hp. Here is your solution...
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http://www.hp.com/printer/prob676ijt65/solution
334

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