Question about HTC TyTN Smartphone

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Incoming call is fine, no no out going calls, incomming is fine

I have problem on out going calls, dial tone is fine but it always give engage tone after dialling, incomming is fine. Pls help

Dina

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You haven't pay your bill? or haven't fill credit? haha just jokes..

well, first back up all your important data, then try format the phone by switching it to factory setting. If it doesn't help,ask a technician to format it, he'll know what to do. If that doesn't work, you don't have to pay him money, hehe.. which nothing to lose.. but if all format fail, then what is wrong? that technician will tell you..

so why i asked you to go to technician as a solving problem? because my actual solution is simple self-try format (by factory setting), if it fail, your solution still go to technician, because they have the right tool and the right knowledge to fix it. so do i as technician know what's wrong with ur phone? if i do, why I didn't tell you?

I'm quite confident, it just need a format. lets say if i'm wrong, after hard format, still got a problem, then I need to know what happen before and after this problem, like has ur phone ever fall hardly? has it ever drown to water? does this occur to u lately suddenly, or u just swipe ur sim card with this new one you make call.



the other thinh u must try before all the steps above is: (which i thought u must have try it before, but just in case u didn't, i'll tell u):

1. try another simcard to ur problem phone, if it still can't make outgoing call, then he problem is at ur phone, vice versa, also try the simcard u said can't make outgoing call to another phone, if it can make call with other phone, then, ur current phone is in problem
2. look on setting, there's outgoing call barring (restriction for outgoing call), check it status and deactivated it.




This steps sure will help you.

VIPer6

Posted on Nov 13, 2008

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