Question about HP Designjet T1100ps Printer

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47.01 error I have HP Designjet T1100 and when I turn it on, it shows me an error code 47.01. Then it tells me to turn printer off. It works as a network plotter, and I suppose it could be some problem due to network. How could I solve this problem?

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  • purusoth123 Jan 06, 2009

    I have HP Designjet T1100 and when I turn it on, it shows me an error code 47.01. Then it tells me to turn printer off.
    It works as a network plotter, and I suppose it could be some problem due to network.
    How could I solve this problem?

  • karzankarzan Mar 01, 2009

    error 47:01

  • Anonymous Mar 13, 2009

    i have a HP T610. when i start it printer gives 47.01 error code

    plz give me solution ASAP.

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  • Contributor
  • 33 Answers

System Error: 47:YZ
Problem
Description:
Star wheels motor error..
Corrective Action: Try the following:
�� Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
�� Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
�� Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
�� Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
�� Replace the Starwheel Motor → Page 8-177.
�� If the System Error continues, replace the Main PCA

Posted on Nov 07, 2008

5 Suggested Answers

BaronVonNuke
  • 1908 Answers

SOURCE: Error 47:01 for hp desighjet t1100 plotter

This error relates to the starwheel assembly and motor. Open the printer and make sure that there are no paper jams or anything blocking the star wheels (the little pointy wheels that guide the paper.


If nothing is visisble then service diagnostics are required. Not sure of your technical skill level, so post back if you are comfortable disassembling the unit, if not, contact HP to find a local Designjet technician.

Posted on May 21, 2011

  • 96 Answers

SOURCE: error 47:01 for hp desighjet t1100 plotter

System Error: 47:YZ
Problem
Description:
Star wheels motor error..
Corrective Action: Try the following:
�� Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
�� Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
�� Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
�� Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
�� Replace the Starwheel Motor → Page 8-167.
�� If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!

Posted on Oct 01, 2009

seeker5211
  • 1088 Answers

SOURCE: error 47:01 in hp plotter t1100

Star Wheel Motor has a problem.
01 code says "reseat/reconnect/clean and manually adjust" the motor.
The Star Wheel Motor is on the left side of the printer.
If you arn't trained on it, get someone who is, to service it.

Posted on Jan 24, 2011

vinay229229
  • 1121 Answers

SOURCE: error 47:01 in hp plotter t1100

Indicating "Star Wheel Motor" error, Perform the Scan Axis Starwheel diagnostic test,Entering in Service menu: hold the Up arrow key and the OK key down andswitch the printer ON using the front power switch. Wait until the LED of thepower switch stops flashing (usually after 5 seconds) before releasing ALL Diagnostics menu,go to scan axis, enter,go to star wheel lifter,press OK.. complete the mode..if fails remove star wheel are clean all gears refix again, do the diagnostic again..if you have manual that better to process the things.. Best of luck

Posted on Sep 28, 2011

vinay229229
  • 1121 Answers

SOURCE: plotter hp designjet t 1100

Suggestible for tech guys: Star wheel motor faulty,( to remove star wheel unit open left cover,formatter,power module,spitton)Normally most of the cases motor wont go gear unit pensions breakage observed mostly, replace star wheel motor unit or if you are tech guy you can make alteration see the snap shot how pinion got breakage..Find out metal pinion suitable for the same and fix it properly. 11_19_2011_4_07_20_am.jpg11_19_2011_4_07_49_am.jpg11_19_2011_4_08_22_am.jpgIf its look like difficulty, replace star wheel unit..

Posted on Nov 19, 2011

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