Question about Tomtom One XL GPS Receiver

1 Answer

Broke screen while trying to fix to windscreen

Has anybody else had a problem with the Tomtom XL screen breaking whilst trying to mount it onto the newly designed windscreen mount.

I bought my Tomtom 1 week ago and the unit was very hard to attach to the windscreen mount. It required quite a bit of effort to attach and lock in the 3 metal springs. The screen itself cracked across the face of the unit even though no pressure was placed onto the screen whilst trying to secure,(i used the outside of the unit to push onto holder).

Having phoned TomTom i have sent the unit back for investigation but i hold no faith in getting a replacement unit. Has anyone else had a similar problem and have you got any ideas on how to sort it out

Posted by on

  • Anonymous Nov 13, 2008

    Yeah right, Same problem here and TomTom's customer service is tough luck buddy and by the way we don't repair units. Fortunately my credit card purchase insurance paid for a replacement. This mount is a manufacturers defect.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 78 Answers

Are you talking about the easyport mount on the XL 330S model? If so it applies fairly easily in a secure snap. When I tested out the new mount, it was fairly easy to snap on without any added pressure. TomTom has great customer service and I'm sure they'll help out to the best of their ability and if it was in fact defective, you're bound to get a replacement. TomTom doesn't want any unhappy consumers. It's a shame it broke, because it is actually a great device.

Posted on Nov 11, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i download on to my tomtom sat nav new upgrade


Plug into a computer that is connected to the internet follow step by step instructions.

Sep 20, 2014 | DURAGADGET TomTom ONE XL Regional GPS...

1 Answer

Do i use both the hard plastic adhesive disc or just the one that holds the tomtom to fix onto windscreen.Mike.


The disc is for attaching your unit to the dash. On the glass, you just need to stick the mount to it. Make sure the glass is perfectly clean or the mount and GO720 will eventually fall off. Also the oem mount is just a general pain at best. I went with an aftermarket mount to eliminate the problem.

Nov 20, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

The tom tom mounting for the windscreen keeps fallng off


I have had the same problem a few times. The only thing that seems to help me is to put the mount on the windshield first, ensuring that I push it firmly into place, and then slide the gps unit into it.

Jan 24, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tomtom Advert on Tomtom XL wont turn off


It's a default demo. You can remove it by changing it in your preferences, not by deleting files

Jan 20, 2009 | Tomtom One XL GPS Receiver

1 Answer

Attaching the device


YES , try EBAY , search for tomtom vent mount. You can also buy special rubber disks that have a sticky back. The disk can be attached to the dashboard or some other plastic area. These allow the normal tomtom windscreen mount to fix to the disk.

Jan 30, 2008 | Tomtom ONE GPS Receiver

1 Answer

Windscreen holder for tomtom


I didn't like the suction mount because it doesn't always hold very well and it was a little distracting. I found a vent mount at mountguys.com for less than $15 delivered that I am very happy with.

Jan 27, 2008 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom One XL GPS Receiver Logo

135 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

LP

Level 3 Expert

485 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

71043 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...