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Factory image recovery on hp error 0x4001100200001005 when useing the recovery disk to go back to factory only loads up to 33%

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  • Anonymous Nov 23, 2008


  • jpearson4200 Nov 29, 2008

    Mee TOO!

    How the heck do I fix this???

  • Anonymous Dec 07, 2008


  • Anonymous Dec 25, 2008

    trying to use factory image recovery and it only gets up to 28% completion and then it stalls.

  • collegegirlm Jan 18, 2009

    same problem

  • dkoppman Mar 21, 2009

    factory *cough* restore
    ERROR: 0x4001100200001005
    hardware (hard drive, cpu, memory) passed testing
    swapped boot device to CD, no change
    used F11 for recovery, gives error even faster at 0%
    crashes (error) at 0% no matter what

    still to try:
    (+) bootable version of Partition Magic (is there one? should be with all the lack-of-a-frikkin-floppy systems now.)
    (+) taking it to the lil' Korean PC shoppe for repair

    That's all I've got. The swappy boot device idea showed up searching for error 0x4001100200001005 as a HP tech support fix which didn't work in this case. Recovery CD's are in excellent condition, no scratches, no fingerprints, no dust.

    Secondary issue: I'd love to put Windows 2000 instead of Vista 'cept the lack of a floppy disk makes that a little hard. (Checking Microsoft for a CD install boot disk version of disks 1-4) and remind myself to ALWAYS get the extended warranty from manufacturer. HP wants $49 for a one time tech call and $99 for another year of tech calls, but it doesn't help me under warranty for parts. Easier to spend $79 to just get it fixed. (re-partitioned, formatted, re-installed from one of the OEM CD's that the Koreans have. The OS may have eaten itself, but at least the install key is still good.)

    I'd use this 98 system that's sitting here, but the drive in the system is a different cable type and the solution would be to kit it for the front bay.

    My Solution to 0x4001100200001005: If you can't access it except for with the "recovery" CD, and you don't have a USB drive or a kitted drive to use, take it in for repair. It shouldn't be that much.

    Note to self: read how to create a bootable Windows 2000/XP install and MAYBE use the D: drive partition holding Vista to upgrade from 2000/XP

    2000 bootable:
    XP bootable:

    Some of this implies having a seperate working machine, maybe an old desktop, in order to make the work-around fixes like installing 2000 instead.. check the side or back of your system for a Microsoft key, even if you don't have a CD version of your OS and it's only on your hard drive, talk about justification for downloading an OS using E-mule or one of the TORRENT software downloads. (If you're trying to install an OS on top of itself, make sure that you discern RETAIL vs. OEM. Most likely if you don't have CD's, it's an OEM copy. Not that the softwares are that much different, it's the Product Activation Key that matters.)


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I had the same problem with the recovery cd getting to 83% and giving me the 0x4001100200001005 error. I did 2 things. I cleaned the disk it was erroring on and also removed the ethernet cable from the adapter. I have been working for 4 days on this and parsing the internet for answers. Finally it worked. I don't know if it was the cleaning of the disk...which did not look dirty, or the unplugging the network cable.

Posted on Sep 15, 2009

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I have a put a new hard drive in my Compaq Presario C700 Laptop and tried to run the recovery program I got to 38% and got the same error. I have cleaned my cd and am trying again.

Posted on Jan 22, 2010

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Posted on Jul 25, 2012

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When doing a operating system recovery, I have noticed that if you save all of the files that you can first, Then run kill disk free software, then use a partion software like partition magic found on hirens boot cd making only 1 partition on the hardrive by eliminating hidden recovery partion , Then let it run sometimes it can take up to 8 hours running the recovery dvds do not stop trying, That it works. I have tried this on a gateway,hp,compaq and it has always worked, most of the time the first or second attempt of the recovery dvd run. You must make the hardrive only 1 partition or the recovery disk will read the old recovery partition and stop the recovery process. Make sure your disk are very clean also and sometimes the dvd/cd player needs to be cleaned with cd/ dvd player cleaning disk can be purchased at walmart,meijer or on line pretty cheap and usefull cleaning tool can be used on all dvd/cd players most of the time.

Hirens boot cd utility can be found all over the internet, Kill disk is free from there website as well!

I hope this helps someone!
Just be patient it can be a process!

Posted on Mar 16, 2013

  • Handy Dandy Mar 31, 2014

    Also with a hp laptop if you leave it alone to run the last disc for 2-6 hrs it will kick back in and finish your factory recovery!


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