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Factory image recovery on hp error 0x4001100200001005 when useing the recovery disk to go back to factory only loads up to 33%

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  • Anonymous Nov 23, 2008


  • jpearson4200 Nov 29, 2008

    Mee TOO!

    How the heck do I fix this???

  • Anonymous Dec 07, 2008


  • Anonymous Dec 25, 2008

    trying to use factory image recovery and it only gets up to 28% completion and then it stalls.

  • collegegirlm Jan 18, 2009

    same problem

  • dkoppman Mar 21, 2009

    factory *cough* restore
    ERROR: 0x4001100200001005
    hardware (hard drive, cpu, memory) passed testing
    swapped boot device to CD, no change
    used F11 for recovery, gives error even faster at 0%
    crashes (error) at 0% no matter what

    still to try:
    (+) bootable version of Partition Magic (is there one? should be with all the lack-of-a-frikkin-floppy systems now.)
    (+) taking it to the lil' Korean PC shoppe for repair

    That's all I've got. The swappy boot device idea showed up searching for error 0x4001100200001005 as a HP tech support fix which didn't work in this case. Recovery CD's are in excellent condition, no scratches, no fingerprints, no dust.

    Secondary issue: I'd love to put Windows 2000 instead of Vista 'cept the lack of a floppy disk makes that a little hard. (Checking Microsoft for a CD install boot disk version of disks 1-4) and remind myself to ALWAYS get the extended warranty from manufacturer. HP wants $49 for a one time tech call and $99 for another year of tech calls, but it doesn't help me under warranty for parts. Easier to spend $79 to just get it fixed. (re-partitioned, formatted, re-installed from one of the OEM CD's that the Koreans have. The OS may have eaten itself, but at least the install key is still good.)

    I'd use this 98 system that's sitting here, but the drive in the system is a different cable type and the solution would be to kit it for the front bay.

    My Solution to 0x4001100200001005: If you can't access it except for with the "recovery" CD, and you don't have a USB drive or a kitted drive to use, take it in for repair. It shouldn't be that much.

    Note to self: read how to create a bootable Windows 2000/XP install and MAYBE use the D: drive partition holding Vista to upgrade from 2000/XP

    2000 bootable:
    XP bootable:

    Some of this implies having a seperate working machine, maybe an old desktop, in order to make the work-around fixes like installing 2000 instead.. check the side or back of your system for a Microsoft key, even if you don't have a CD version of your OS and it's only on your hard drive, talk about justification for downloading an OS using E-mule or one of the TORRENT software downloads. (If you're trying to install an OS on top of itself, make sure that you discern RETAIL vs. OEM. Most likely if you don't have CD's, it's an OEM copy. Not that the softwares are that much different, it's the Product Activation Key that matters.)


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I had the same problem with the recovery cd getting to 83% and giving me the 0x4001100200001005 error. I did 2 things. I cleaned the disk it was erroring on and also removed the ethernet cable from the adapter. I have been working for 4 days on this and parsing the internet for answers. Finally it worked. I don't know if it was the cleaning of the disk...which did not look dirty, or the unplugging the network cable.

Posted on Sep 15, 2009

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I have a put a new hard drive in my Compaq Presario C700 Laptop and tried to run the recovery program I got to 38% and got the same error. I have cleaned my cd and am trying again.

Posted on Jan 22, 2010

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Posted on Jul 25, 2012

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When doing a operating system recovery, I have noticed that if you save all of the files that you can first, Then run kill disk free software, then use a partion software like partition magic found on hirens boot cd making only 1 partition on the hardrive by eliminating hidden recovery partion , Then let it run sometimes it can take up to 8 hours running the recovery dvds do not stop trying, That it works. I have tried this on a gateway,hp,compaq and it has always worked, most of the time the first or second attempt of the recovery dvd run. You must make the hardrive only 1 partition or the recovery disk will read the old recovery partition and stop the recovery process. Make sure your disk are very clean also and sometimes the dvd/cd player needs to be cleaned with cd/ dvd player cleaning disk can be purchased at walmart,meijer or on line pretty cheap and usefull cleaning tool can be used on all dvd/cd players most of the time.

Hirens boot cd utility can be found all over the internet, Kill disk is free from there website as well!

I hope this helps someone!
Just be patient it can be a process!

Posted on Mar 16, 2013

  • Handy Dandy Mar 31, 2014

    Also with a hp laptop if you leave it alone to run the last disc for 2-6 hrs it will kick back in and finish your factory recovery!


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Why erro 0x4001100200001005 when trying to install on new hard drive

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To reset BIOS to factory default settings, press "F10" during the POST section and then press "F5" to reinstall factory BIOS settings, Save the new settings and reboot.
To recover to a clean install of the Operating System you will need a set of Recovery Disks. If you do not have them, and the machine will load Windows successfully then you should be able to create them from the "HP Backup & Recovery Manager" although whether this will return to factory default or simply create disks for recovery to its current state I am not sure. Alternatively I understand you can get Recovery Disks from HP, although whether still available for this model - I don't know. Hope this helps.

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The particular error code (1009) is a generic error code for 'interrupted' for system recovery. Meaning, somehow, the recovery process was interrupted. For most HP machines this can be a simple as a few keys being pressed on the keyboard, a power interruption, bad disc, faulty hard drive, or some other form of read error during the process.

Unfortunately, the error code isn't specific enough to give you the best possible troubleshooting information, but I shall try to help as much as I can.

If you can provide the exact HP model number, I can provide a more specific solution for you; but, if you have a Desktop or Notebook computer that uses F11 (on start-up) to enter into system recovery, then you can do the following:

  1. Click Next when Welcome to Recovery Manager displays.
  2. Select No and then click Next when Microsoft System Restore displays.
  3. Select Yes and then click Next when System Recovery displays.
  4. Select the appropriate item (backup file or not) and then click Next when Recover your computer to original factory condition displays.
  5. Allow the system recovery process to complete.
NOTE: The PC will appear to FREEZE for several minutes (it can take quite a while depending on the Operating System you are installing), so do not turn off the power to your machine. If the machine stays frozen for longer than several hours, then chances are the hard drive is having issues, or the recovery image cannot be recovered.

If you have tried the above steps, and you are still failing with Error 1009, it usually points to a failure with the recovery medium (image on a CD, or image on the hard drive), or that the hard drive it is restoring too is having a write/read error. This can be worked around if you have a USB recovery media you can use.

If you have access to another computer, you can create a recovery key on a USB stick to boot your HP computer from, and then kick off the recovery process that way.

Those options, however, shouldn't be taken unless you have tried the above solutions first.



Dec 23, 2013 | HP Pavilion PC Desktops

1 Answer

1) HP Pavilion a6300f went dead only fans spining, replaced mother board with same make model, now ssytem boots but windows don't come up. 2) tried up grade from Vista Home to Vista professional to save...

For the first one, you need to enter BIOS and set the HDD settings. Maybe you can automatic detect it once and then the system knew where to load system from. If it can see the hard disk and reads it but no operating system found, then you may need to check the operating system on your hard disk.
For the second one, I do think it is better to upgrade to a upper level OS such as Windows 7. While you have Vista you will have better deal with Windows 7. If you do have a agreement with Microsoft to have newer OS for free in a certain period, you can get Windows 7 for free. If you don't have that agreement, you can get Upgrade version of windows 7 with a huge discount if you have Vista.
You can actually back up your data to an wim file on vista and restore all the data and settings after the upgrading. But be sure to keep a full backup of your hard disk and everything just in case.
You can enter BIOS and make sure booting from CD first. Then there is a key you need to press very early in the booting process to launch the recovery. There is also a factory default restore you can use. Did you call HP to find out what the key is and how to use factory default restoration? You can always plug the hard disk to other computer to back up the data and then restore to factory default and put the data back.

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System restore. insert recovery disk to reboot. I do not have a recovery disk. anyway i can down load one hp model a6700y

Usually with HP all you have to do is tap F10 when you get the logo screen during power up and it should start the recovery procedure for you. Just watch the logo screen and it will tell you what key to hit to start the recovery.

HP, in recent years, created a separate, protected partition that housed the original image of your hard drive at the factory.They do not provide recovery discs when you purchase the machine any more. You would need to contact hp and order the CD kit. There will be a small charge for them.

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Are you using Factory CD/DVD or Made from utlity Disks or from hard drive utility option.
This seems to be a CD read error.
I found the same error code need help for posted for HP, Compaq, Gateway, ETC.
ALL new setups with the MAKE RECOVERY DISK UTILITY and NO factory disks.
Factory recovery disks are available for $60 and up from manufacturers.
Other option is Install Retail OS - get drivers from manufacturer - Install software you want to use.
Other option is expensive but reliable.
Factory option would be for your system only.

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The HP site indicates that the error refers to the Disks that you are trying to use to recover the system.
If you have access to the recovery partition, then try the restore from there.
Normally, the restore has a media option and a hard disk option. The media option is dependent on the discs you ceated. If those disks are scratched, dirty or in any way not readable, you will get this error. Yoiu can retry the install and see if it resolv3es itself

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Continue to have windows not load after recovery, error

try getting a full copy of xp then use another application

like nero

if you need more advice on this get back to me

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