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I have a Sansa $Gb MP3/MP4 player. It worked ok to start with, but now it will not switch on - or connect to a computer.

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I just left it on charge for a couple of days and it fixed itself. Sorry to bother you

Colin B

Posted on Nov 08, 2008

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I just got my sansa mp3 off of amazon and it does not work what do i do


STEP 1 - Connect the device to the computer 1. Remove the battery from the player’s battery compartment. 2. Put the hold/lock switch to lock. 3. Plug in your device to the computer.
STEP 2 - Format the device 1. Double-click My Computer. 2. Right-click on the player, which might show up as a Removable Drive, select Format. 3. Click Start. 4. Click OK when a "Format Complete" dialog appears. 5. Click Close.
How To Download MP3's To My Player.
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Solve your MP3 Player Connection Problem.
Check out these tips posted here I think they are the best ones for MP3 players.

Mar 19, 2010 | SanDisk Sansa m250 MP3 Player

1 Answer

My ASK 16 GB mp4 player with camera won't play the video I transfer into it cause I accidentally deleted the software files in it after connecting to the computer. Also, I can't restore the software...


I format my mp4 through my computer & when the mp4 suddenly freeze, I just have to connect it to another USB cable to my computer & it'll start working again. Basically, you need 2 'USB cable' to interchange if your ASK mp4 start freezing.

Nov 23, 2009 | MP3 & Digital Media Players

1 Answer

MP3 not switching on.


I don't know exactly what's wrong but i'm on a hitch just connect the sansa to the computer delete 40 mb and it should work good luck

Jan 10, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My Sansa 2 gb player won't charge


Make sure the hold/lock switch is not engaged.
Try another USB port on your computer.

If that fails:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Won't recognize music files


My Sansa only reads mp3 or WMA files, not mp4 files.
also, i have tried three different computers, and all of them recognize (or NOT) my player differently....
~Rebecca~

Jan 13, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

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Firmware & Sansa m250


ok go to my music on the start menu then you should have all your music there just copy and paste to mp3 or mp4 u can do this by going to my computer and see the name of mp3 or it will say under local hadrive mass storage ddevice if you need any more help contact me at id.nightclub@hotmail.com good luck!!

Dec 30, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Downloading from Itunes


Your Itunes library may consist of MP4 (Itunes format) files, WAV files, and MP3 files. If you're attempting to transfer MP4 files to your MP3 player, then no it will not work. You'll need to convert them to MP3 format first.

Here's the really bad news...the only way to convert an ITunes MP4 song is to first burn it to a CD. Then you need software to pull the song from the burned CD back into your computer in whatever format you choose. Nero is an example of software that will accomplish this. I use rewritable CD's to do this so you don't waste a bunch of disks.

This was by design from your friends at Apple.

Hope this helps.

Dec 19, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Computer Won't recognize MP3/MP4 Player


No Sorry. Did you put in the iLO start disk?

Dec 19, 2007 | iLO (2 GB) MP3 Player

1 Answer

Sansa 4 GB mp4 player


Go back to were you bought it and make up a story that the bat. does not work and they will ecchenge it for a new one

Trust me it works i'v tryd

Alex

PS:The story has to be good

Dec 04, 2007 | SanDisk Sansa e250 MP3 Player

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