Question about HP Compaq nx5000 Notebook

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USB Port not working

I have an NX5000. Recently the USB ports are not working. I verified and found they are enable. If you connect a jump drive to the usb you see there is power but there is no communication.

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Turn off the computer and remove the plug and battery wait for 20 mins then put it back in. Try again. Also check if you have a question mark or exclamation point in device manager.

Click start then run then type in devmgmt.msc then click ok

Posted on Nov 07, 2008

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My acer aspire 5733Z-4851 donot read usb


That could be a problem with the USB connection on your motherboard. This is not a big issue, if you can you just open up your CPU and locate the USB connection on the motherboard. It is not clear to me whether it is the USB ports from the front panel or it is the USB ports that are on-board (usually found at the back). If it is the USB ports from the back, the one built - in on the board, then the BIOS has to be configured again to enable Plug and Play attributes. If the ports are from front then you need to follow the cable that connects the usb port to the mother board. Disconnect and reconnect. Or check whether it is actually connected to the right port on the motherboard. Usually it is written on the motherboard.

Jun 11, 2012 | Acer Aspire 5733z-4851

1 Answer

Usb not detecting


What are you sticking in the usb port?

Verify that the usb port works by sticking something else in it such as a small usb flash drive.

Try a different usb port.

Maybe you are trying to stick an external drive that is too large for the system to recognize.

Maybe the device you are sticking in the usb port does not work.

Apr 23, 2012 | PC Laptops

1 Answer

Dell inspriation N5010 laptop this laptop all usb port is not working . laptop purchising in 3month and windows 2007 operating system instaled what is problem please sole the problem


If USB devices such as jump drives, digital cameras, or printers are no longer functioning properly when connected to your laptop, the USB ports may have malfunctioned. There are plenty of troubleshooting steps you can complete on your own to get the port up and running properly again.

1.Connect the USB device into a different USB port on the laptop or another computer to make sure the problem isn't with the device instead of the port. Check to see if the device has a "Write-Only" tab. Push that tab into the unlocked position if it still isn't working in a different port.
2.Click "Start" and then "My Computer" if the device works in another computer but not on your laptop. Plug a device into the port and wait to see if the USB port shows up in the list of drives. Click on "Map Network Drive" if the drive does not appear. Choose a drive letter from the drop down menu and then double click the location of the USB device. Click "OK" and try to use the port again.
3.Navigate back to the Start menu and then click "Control Panel." Double click on "Device Manager." Scroll down the list of options and click the "+" located to the left of the entry labeled "Universal Serial Bus Controllers." Double click the name of the USB port that appears in the new menu. Click the "Drivers" tab and then click "Update Drivers." Wait for the driver to finish downloading and attempt to use the port again.
4.Close the drivers tab and right click the name of the USB port. Click on "Properties." Click the "Power Management" tab and then un-check the check box labeled as "Allow the computer to turn off this device to save power." Choose the "Communications Port" tab and then scroll down to the box labeled "Resources." Click the "Enable Device" button and then click "OK." Attempt to use the USB port again.
5.Close the Properties tab and right click the name of the USB port. Click on "Uninstall." Restart the laptop and then plug a device into the USB port. Wait for a new window to pop up and follow the on-screen instructions to re-install the USB port software.
6.Restart the computer and press the "F1" button on the laptop's keyboard once the manufacturer's name appears on the screen. Scroll down through the list of options that appear and highlight the option labeled as "Advanced." Press "Enter" and then scroll down and press "Enter" on the "USB Support" option. Press "F10" to save the settings and finish loading the operating system.
7.Open your web browser if your laptop is running the Windows XP operating system. Navigate to the Microsoft website and download the Windows XP USB 2.0 driver (see link in Resources). Restart the computer and try to use the USB port again.

I hope you find it very helpful. Best regards.

Aug 18, 2011 | PC Laptops

1 Answer

USB port is faulty we cannot work


I am assuming that there are other USB ports on your notebook that are working and that all of them are occupied. If this is correct, you can purchase a USB hub that will expand a single USB port on your notebook to a larger number of ports. You may need to have a powered hub depending on the devices that you are connecting. USB hubs are not expensive (under $10). Hard drives, CD/DVDs and other power users will probably require a powered hub.

An example of a USB hub can be found at: http://3btech.net/sublfopopous.html

This is not a product recommendation, but an example of what a hub is and how it could help your situation. You can find many other choices by searching for "USB hub".

It is also possible that your USB port has become disabled and needs to be re-enabled through Windows. Look at CONTROL PANEL; SYSTEM; DEVICE MANAGER; UNIVERSAL SERIAL BUS CONTROLLERS. Then examine each one listed to verify that the system thinks they are working correctly. If not, you can take appropriate action from the tabs on that window.

Nov 13, 2010 | eMachines eME720-4691 Notebook

1 Answer

I just bought an ASUS notebook but the USB cannot read any device what do i do?


Hi,Some USB devices are not APM/ACPI friendly and may not operate properly after resuming from Standby or Hibernation. Some of these steps may not apply to your computer. Test the attached USB device after performing each step.

1. Verify that a USB port and an operating system with USB support are being used to attach a USB interface external device to a ThinkPad system.

Note: The following is an example image of a ThinkPad system USB port
USB port


2. Verify that the latest BIOS and embedded controller for the ThinkPad system has been installed.

View the latest BIOS files for all ThinkPad systems(-307.ibm.com/pc/support/site.wss/BMOE-3VAM8Y.html)

3. Verify that USB is enabled in BIOS.
* For ThinkPad A, G, R, T, X and Z series systems

1. Turn on the computer.
2. While the "Press F1 for BIOS Setup Utility" or "To interrupt normal startup, press the blue Access IBM button" message is displayed at the lower left area of the screen, press the F1 key, blue Access IBM, or ThinkVantage button.
3. Select Config and then click USB. The window should list USB BIOS support as [Enabled].
For ThinkPad 600, 600E, 770, 770E/ED, 770X, and 770Z systems

1. Press and hold the F1 key and then turn on the computer. Hold the F1 key until the Easy-Setup menu appears. If a password prompt appears, type the correct password.
2. Select Config.
3. Select Initialize and then click OK.
4. Click Exit, click Restart, and then click OK to restart the system

4. Verify that the USB device and any required drivers were installed in accordance with the manufacturer's instructions.
This may require removing the USB device and the drivers, and then reinstalling the USB device and the latest drivers.

5. Verify the USB device works on another machine, if available.

6. Verify another USB device, if available, works on this machine.

7. Verify that the USB device is USB 1.1 or 2.0 compliant.
Plugging specific USB 1.1 compliant devices into a USB 2.0 compliant port will cause an error message dialog box to appear. That dialog box details that a non-high speed device has been attached to a high speed port. The device should function normally, but at a slower speed than if a 2.0 device is attached to 2.0 port. Most USB 1.1 devices will function normally in USB 2.0 ports.

8. Verify that external power is attached if required.
Some USB 2.0 devices will require additional power from external sources or an additional USB port to function correctly in USB 1.1 compliant computers.

9. Verify that the latest Microsoft Windows Service Pack has been installed for the operating system installed on the computer.
There are updates and fixes to USB 1.1 and USB 2.0 available in Service Packs.

10. If an operating system was installed from a retail CD, then refer to installing USB 2.0 support on ThinkPad systems.

11. Test the USB port for errors.
Run the PC Doctor diagnostics for all current ThinkPad systems. PC Doctor for DOS is available by pressing the F11 key or the blue Access button during startup to access the predesktop menu area. If these methods are not available for your system, then PC Doctor for DOS may be downloaded. This DOS version requires two or more floppy diskettes depending on the ThinkPad system.

12. If these steps have not solved your problem:
Refer to "Need more help?"

You could also try downloading an updated/fresh copy of the drivers for my specific model notebook from Asus's web site and just reinstall over the old ones.

And if you don't understand much about it, i would advice you take it back from where you bought it from and get a replacement if it's on guarantee...

Thanks for using fixya....

Nov 01, 2010 | PC Laptops

4 Answers

USB not working


if the usb detects other devices and not your drive,the drive itself may be faulty.If you plug in other devices in the usb and it detects them the usb drive or its connector is most likely bad.If it won't detect any devices the port is bad and drivers won't help.Possibly a motherboard issue.

Oct 09, 2009 | HP Compaq nx5000 Notebook

1 Answer

Usb port issues


You could try uninstalling the USB items in Device Manager and allow them to be reinstalled. Also verify USB is enabled in the BIOS.

Dec 06, 2008 | Acer Aspire 5580 Notebook

2 Answers

USB Ports won't work


Please enter CMOS setup and verify that the USB port is enabled.

Nov 25, 2008 | Toshiba Satellite A105-S2001 Notebook

1 Answer

Usb drivers? i think


Two things to check, 1- make sure the usb drivers are intalled and the usb ports are enabled and working properly in the device manager, and 2- go into the bios or set up at start up and see if there is an option to enable or disable the usb ports. If so, make sure that they are enabled. Let me know what type of jump drive are you trying to use, make, model,etc..? It could be the drive.

Jul 31, 2008 | Dell Inspiron 1501 Notebook

1 Answer

Deleting files


You need to connect it to the USB port of a computer. For the Windows operating system (2000 and above) after you connect the jump drive to the USB port, it will show up as a new drive letter in the My Computer folder. Double click this drive letter and the contents of the file will show up and you can delete individual files or the folders by selecting them and hitting the DEL key.

Get back to me if you need more guidance.

Nov 19, 2007 | PC Laptops

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