Question about HP Compaq nx5000 Notebook

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USB Port not working

I have an NX5000. Recently the USB ports are not working. I verified and found they are enable. If you connect a jump drive to the usb you see there is power but there is no communication.

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Turn off the computer and remove the plug and battery wait for 20 mins then put it back in. Try again. Also check if you have a question mark or exclamation point in device manager.

Click start then run then type in devmgmt.msc then click ok

Posted on Nov 07, 2008

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My pc window can not recognize mp3 player


Hello

Connect your Sansa MP3 player to more than one USB port on your computer. Ensure that your computer USB port is not corrupt or disabled by testing at least two available ports. This is especially useful when you possess no other USB-based equipment.

Inspect your USB ports' status to ensure they are enabled on your computer. Right-click "My Computer" and launch "Properties" to verify the availability of such connections. Select "Device Manager" from the Hardware tab and click the "Universal Serial Bus Controllers" from the list shown. If a red "X" is shown, the USB ports are disabled.

Ensure your computer is updated by clicking "Start" and launching "Windows Update" from the Programs menu. Alternatively, inspect your USB port connectivity through your motherboard BIOS settings. Note that BIOS access and settings varies by mother board manufacturer.

Scan your computer for new hardware changes. From the Device manager, click the "Action" menu and select "Scan for hardware changes" while your Sansa MP3 player is connected. Allow your computer to attempt to find any physical component recently added in the event it failed to previously detect it.

Connect your Sansa player to a different computer. Test the connection on a different system's USB port to verify that the Sansa device's own connection has not been damaged. Inspect the USB ports on the computer in question as well to eliminate the possibility of both systems having problematic USB ports.

Change your Sansa MP3 player's USB plug. Sometimes the head of the plug may lose contact with the appropriate circuits. Obtain a secondary USB port at your local retail store and test it on an updated computer system.

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Greetings,

It's the USB port on that computer.
Try all USB ports and make sure you got it connected DIRECTLY.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jul 23, 2008 | SimpleTech SimpleDrive Portable USB 2.0...

1 Answer

USB port is faulty we cannot work


I am assuming that there are other USB ports on your notebook that are working and that all of them are occupied. If this is correct, you can purchase a USB hub that will expand a single USB port on your notebook to a larger number of ports. You may need to have a powered hub depending on the devices that you are connecting. USB hubs are not expensive (under $10). Hard drives, CD/DVDs and other power users will probably require a powered hub.

An example of a USB hub can be found at: http://3btech.net/sublfopopous.html

This is not a product recommendation, but an example of what a hub is and how it could help your situation. You can find many other choices by searching for "USB hub".

It is also possible that your USB port has become disabled and needs to be re-enabled through Windows. Look at CONTROL PANEL; SYSTEM; DEVICE MANAGER; UNIVERSAL SERIAL BUS CONTROLLERS. Then examine each one listed to verify that the system thinks they are working correctly. If not, you can take appropriate action from the tabs on that window.

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1 Answer

My computer is not reading it


hello

Connect your Sansa MP3 player to more than one USB port on your computer. Ensure that your computer USB port is not corrupt or disabled by testing at least two available ports. This is especially useful when you possess no other USB-based equipment.


Inspect your USB ports' status to ensure they are enabled on your computer. Right-click "My Computer" and launch "Properties" to verify the availability of such connections. Select "Device Manager" from the Hardware tab and click the "Universal Serial Bus Controllers" from the list shown. If a red "X" is shown, the USB ports are disabled. Ensure your computer is updated by clicking "Start" and launching "Windows Update" from the Programs menu. Alternatively, inspect your USB port connectivity through your motherboard BIOS settings. Note that BIOS access and settings varies by mother board manufacturer.


Scan your computer for new hardware changes. From the Device manager, click the "Action" menu and select "Scan for hardware changes" while your Sansa MP3 player is connected. Allow your computer to attempt to find any physical component recently added in the event it failed to previously detect it.

Connect your Sansa player to a different computer. Test the connection on a different system's USB port to verify that the Sansa device's own connection has not been damaged. Inspect the USB ports on the computer in question as well to eliminate the possibility of both systems having problematic USB ports.

Change your Sansa MP3 player's USB plug. Sometimes the head of the plug may lose contact with the appropriate circuits. Obtain a secondary USB port at your local retail store and test it on an updated computer system.

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1 Answer

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try to see the BIOS SET UP if the USB port are in enbled status..

if its not,, enabled them...

and see the connection of the USB port into your motherboard if it connect properly..

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2 Answers

My cruzer 4 mb usb stick is suddenly not recognized by the computer


this may have many causes. first possibility: the stick is dead and needs replacement. second: there may be a problem with the usb-port or -controller. if you connect a different usb device to the same port as the stick, and it's recognised, the usb- port is fine and it surely will be the stick which is broken. if the other device isn't recognised either, it's a usb related problem. in this case you should verify if all settings for usb in the BIOS are enabled, if the usb-controller in device manager has been installed supposedly. if not, reinstall, reboot and try again. if this does not work, you need to replace your computer's system board

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4 Answers

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if the usb detects other devices and not your drive,the drive itself may be faulty.If you plug in other devices in the usb and it detects them the usb drive or its connector is most likely bad.If it won't detect any devices the port is bad and drivers won't help.Possibly a motherboard issue.

Oct 09, 2009 | HP Compaq nx5000 Notebook

2 Answers

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Please enter CMOS setup and verify that the USB port is enabled.

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1 Answer

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Hi,

Offhand, a couple of ideas, queries and suggestions:
  • verify the USB is enable in the CMOS/BIOS settings/configuration;
  • verify that there are no yellow or red markings in the Device Manager particularly the Universal Serial Bus Controllers;
  • try re-installing the printer drivers with your anti-virus temporarily disabled;
  • try re-installing the printer drivers with the printer not physically connected to the USB ports. Connect printer only when instructed to do so, Reboot;
  • update your Operating System;
  • pls humor me, tried a spare USB cable?
  • have you tried the printer in another PC?
  • have you tried other USB devices such as webcam, flashdrive, digital camera?
Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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I think maybe you are puting the usb connection in upside down or you are trying to put it in an iee1394(firewire) port or the LAN connector.

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