Question about Xerox WorkCentre M15i Laser Printer
I have upgraded the firmware version to 1.11
from the xerox website. I can still send faxes but the problem is
receiving them, it stores them in the memory and i can't print them
out. It shows secure fax on the display but when i go to the secure fax
option on the menu i cannot disable it (second line is blank), it just show secure fax on the
display and no options when i press the left or right buttons.
Xerox company is not responding.
Help! to downgrade the firmware.
You most likely just have to reinstall it. Something in the upload to the machine just didnt go right. I have had to do those firmwarew upgrades a couple of times to make it work.
But, before you do that try this. This may really be what you have to do.
NOTE: To exit without clearing the item, press the [Menu / Exit] button.
Posted on Nov 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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