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PC is frozen on black screen

It has three solutions, the middle is to not save and return to windows, but the keyboard has no response. I can get to the blue screen by del at start, but don^t know what to do.

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If your computer has the older ps2 keyboard connection as well as the usbbuy or borrow a ps2 keyboard (small round plug goes into back of computer) and reboot.. some computers do not provide usb support for the keyboard until the machine has loaded windows so a usb keyboard wont work when you need it to on boot-up.. you will be able to use the ps2 keyboard to select the options your machine is offering you (probably after a bad windows crash?)

Posted on Nov 07, 2008

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