Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

Error message : You need to install or run device software for this feature

I have windows XP , my printer is a Hp Officejet 6210 all in one, i have uninstalled and reinstalled the software and i get the same error message over and over, You need to install or run device software for this feature, i tried going thru the Hp Image Zone and it says system cannot find the specified file or your scanner software cannot be found. It just will not work. I really miss my scanner :(

Posted by on

  • 2 more comments 
  • jkcole1 Nov 21, 2008

    Mine does that, too - I reinstall and after a couple of uses, the error shows again. How do we stop this?

  • lwheeles Nov 28, 2008

    My scanner used to work but doesn't any more. No scan optoins. I get the error message "install or run device software for feature"

  • browneval Dec 11, 2008

    Have the same problem with mine - installed a new laser printer on my syystem and now the inkjet won't work - i need my scanner!

    Tried uninstalling both sets of software and re-installing - no good. Took the new laser out of the equation too - no use!

    Help.

  • Anonymous Jan 22, 2009

    installed printer to laptop and scanning option is not available. i am using disk under adminstrator and it says to log off and log on under administrator.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 270 Answers

Make sure you are logged in as Administrator when installing drivers, in order to write files in the system area.

RDO

Posted on Nov 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to conect my hp officejet6210 all in one printer and fax machina


This step-by-step guide describers how to obtain and install HP Officejet 6210/6213/6215 All-in-One Basic Software/Driver 4.7.0 Windows 98/ME/2000/XP drivers for Windows.
1. Define your HP Multifunction device model.

2. Define your operating system to install your HP Multifunction device. Note: Update Drivers in Win Vista

3. Browse Multifunction Drivers.

4. Find HP Multifunction Drivers.

5. Select HP Officejet 6210/6213/6215 All-in-One Basic Software/Driver 4.7.0 Windows 98/ME/2000/XP.

6. Download HP Officejet 6210/6213/6215 All-in-One Basic Software/Driver 4.7.0 Windows 98/ME/2000/XP. Note: you can update all Drivers automatically with RadarSync (Freeware) or DriverScanner (Shareware).

7. Install HP Officejet 6210/6213/6215 All-in-One Basic Software/Driver 4.7.0 Windows 98/ME/2000/XP.

8. Restart or reboot your computer to finish your driver installation. Note: you can backup your computer drivers before updating.

Sep 02, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I am trying to scan with my 6210 all in one and I get a message need to intall or run device software for feature. I don't have a CD. What do I do?


I am trying to scan with my 6210 all in one and I get a message need to intall or run device software for feature. I don't have a CD. What do I do?

Jan 14, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP Officejet 6210 Malfunction


  1. uninstall HP drivers
  2. reboot computer
  3. re-install drivers

Oct 06, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hi, I have had my hp 6210 for several years and just re-installed it. When I try to scan, I get the message: "No Scan Options. You need to run or install software for feature" Thanks, Johnny


Visit the below web link and select your operating sytem, download full feature drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=us&dlc=en&lang=en&cc=us

1. If the issue still persists, After installing the printer software
2. Open HP Solution Center
3. Go to Settings-> Scan Settings->Scan to setup
4. select all available scan shortcuts one by one and click on add
5.Click on update the device
6. Verify the results.

Aug 12, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Scanner Failure: HP Officejet 6210


You need to download a new driver from www.hp.com/downloads

for XP for your scanner. Make sure when you download it you have all running proggys turned off including your firewall or it may not download correctly.


Download it to your desktop, it will be an exe file

Turn off the machine and unplug it
then click on the exe file to install

follow the instructions carefully and if has not told you to reconnect your printer when it is finished, do so and restart your computer.


Good luck

Aug 14, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Install software for HP Officejet 6210


software for HP Officejet 6210. please choose your correct operating system.

s.gifs.gif
» Microsoft Windows Vista s.gif » Microsoft Windows Vista (64-bit) s.gif » Microsoft Windows XP s.gif » Microsoft Windows XP x64 s.gif » Microsoft Windows 2000 s.gif s.gif » Microsoft Windows ME s.gif » Microsoft Windows 98 s.gif » Mac OS X s.gif » Mac OS 9 s.gif » Linux

I recomment you to download HP Full Feature Software. <-- If you have trouble finding it, you may contact me.

Jul 10, 2008 | HP Officejet 4110 All-In-One InkJet...

1 Answer

Scanner


If you haven't already, you can download the full feature software/driver package from HP
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=uk&dlc=en&lang=en&cc=uk

May 14, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Getting error when trying to fax or scan


The L7580 is not meant to be set up as a scanning device on a network. This unit can only function properly as a USB connected device to have all the features work. Also, for the software to install with out problems, all other All in One software fro previous HP printers need to be removed. Once we did that and did clean install using USB only then did it work.

Mar 03, 2008 | HP OfficeJet Pro L7580 Color All-in-One...

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 6210 All-In-One InkJet Printer Logo

529 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96417 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...