Question about Creative Labs ZEN V Plus MP3 Player

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Mines says FIRMWARE PROBLEM, what do i do? - Creative Labs ZEN V Plus MP3 Player

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  • Anonymous Feb 01, 2009

    my Creative Zen V Plus says firmware problem and when i try to rectify the problem it just freezes with a box on it saying erasing firmware.... i have to wait for the battery to run out which can't be good for the mp3 surely?

    but it never lets me switch it on properly it always reverts to the problem screen when i switch it on, does anyone know what i can do?


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My creativezen V v0.5.9 when problem

Posted on Nov 07, 2008

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
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By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.


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I got mine out of demo mode. See my blog as to how.
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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

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I'm not sure if mine is having the exact same problem as yours, but i have had a few firmware CD's that have been bad, and wouldn't download right, even though it said it downloaded. I am searching under google, and i found a driver that says it should work, if it works, i will post the link on the next solution. My computer has windows Xp Home edition, so i don't know if it will work. If you get the problem fixed, would you PLEASE post another solution under mine? that would be awsome. thanks. Ihope it works for both of us!!!

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