Question about Dell Dimension C521 PC Desktop

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No sound device

I cannot play a sound.the message i get whenever i want to listen to music is Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.pls i dont really understand on how to check the solution on this site. yes

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Go to the "my computer" icon on your desktop, right click it, then "properties", then "hardware", then "device manager", Scroll down to audio drivers. right click, and then, "properties" it might say "drivers are not installed for this device" then click"install drivers".Then it will say"windows is searching for a driver for your device" hopefully it will find one. If it does, click "install". If it doesn't it will ask to search other areas. If it offers microsoft search or the like, go there. If you can't get it from them, you are on your own. If you can identify the sound chip on your motherboard, note the chip # and manufacturer, go to their website, and try to download a driver from them. good luck, John

Posted on Nov 07, 2008

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See if there's a yellow mark on your sound devices in Device Manager. if you do,try to update or reinstall the driver for your sound device by right clicking on it.

Posted on Nov 07, 2008

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