I recently charged my Sansa up again and once I disconnected it from the computer I started it and it showed I had 1 song on it (one I didn't even recognize!) and even when I tried to play that one it said it was a "bad file". If I plug my Sansa back in all of the music shows up in the Music folder, but again when I disconnect it, its mysteriously gone.
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With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer. 2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player. 3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed. 4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player. 5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list. 6 Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.
When using the drag and drop method in Windows
music has to be dropped in the Music folder of the player.
Using Windows Media Player 11:
In Library or Sync mode:
1. Create a playlist e.g. "MyPlaylist"
2. Put music in the playlist
3. Save the playlist
In Sync mode and the player having connection:
4. Move the playlist e.g. "MyPlaylist" under / to the device
5. Start synchronizing with Start Sync
6. Wait until al files have been transferred: a message appears when you can disconnect .
When I had the same accident this is what worked for me. I disconnected my sandisk player from my computer. After waiting until the sandisk software completed it's termination programming, I re-connected it to the computer.
Because I use Microsoft Windows XP, a window pops up asking if I want to open the device in Windows Explorer. Answering "yes" and then selecting the "Folders" from the tabs at the top of the window will display the sandisk along the left column as "Sansa e250". By double clicking on the folder labeled "PPI NAND" a drop down list of subdirectory folders should be displayed. If the folder "MUSIC" is not there, you will need to create a new folder and label it "MUSIC".
Here is how to create a new folder.
With the folder "PPI NAND" highlighted, move the cursor up to the upper right hand corner of the "Windows Explorer" window and select the tab "File". From the drop down menu select " New Folder ". This should cause a folder to appear in the window to the right of the "Sansa e250" window. The new folder should be highlighted and labeled "New Folder". Select the "New Folder" and rename it "MUSIC". When renamed, select the PPI NAND folder and the new folder "Music" should be listed as one of the folder in the subdirectory. If so, you can select it to see if the Music folder contains and music files. If not, you will need to copy or drag your files into the new "MUSIC' folder.
Once I did all of this and disconnected my sandisk player, the player and let the software complete the programming work before shutting it off, it worked fine. My original problem was caused by shutting my sandisk player off after disconnecting it from the computer before the sandisk software completed its work.
Hi make sure that the songs that are on the player are in MP3 or WMA file format. If they are in MP3 or WMA format, reformat the player and reload the songs back to the mp3 player. I and some of my friends experience the same problem but thanks from the sandisk technical support people i found out that it was just the songs that i am transferring are in MP4. Hope this helps out.
I had something similar happen to mine (corrupted music files). In Explorer right click on your F: drive, choose Properties, go to the Tools tab and then click the Check Now for error checking. Check both boxes then click Start. Once finished go back into Explorer, click on the Tools Menu, choose Folder Options, in the windows that comes up click on the View tab. In the Advanced settings section click the Show Hidden Files and Folders, then click OK. Now look at your F: drive and see what is there. There should be a MUSIC, PHOTO, PICTURES, PLAYLISTS, RECORD, SYSTEM, TMP, & VIDEO folders. Look in the MUSIC folder to see what music is in there. See it they still show up as corrupt when you turn on your Sansa. If so you may need to delete all the music files in the MUSIC folder and re-copy them to the device. Also, if you see any folders call FOUND.000 I would delete them, these will contain corrupted files that Windows found when checking the drive and are now useless too you. Hope this helps.
Thats probably the best idea to erase everything and start anew.
You can format the device in My Computer>Device Name (e250)>Right Click on it and select Format.
This will erase everything on your device.
If you are getting Bad Track from just a few songs, just delete them as they may be corrupt.
Also, you need to keep some free space on the device to create the database. Keep at least 6MB free for every GB.
Best of Luck.