Question about GN Netcom GN 9120 Professional Headset

1 Answer

Battery Light Won't Go Solid. Lot's of clicking sounds and lights flashing (GN Netcom 9120).

Hi,
I recently picked up GN Netcom GN 9120 a couple weeks ago. After following the guide and setting it up it didn't seem to charge completely as the battery light wouldn't stay on. I was actually awoken by the clicking noises it made the following morning. Then I discovered the battery recall - went through the procedure of getting a new one, and still have the same problem - the battery seems to charge for a while, then the lights go crazy, all this clicking happens. I haven't seen the battery light go solid and the thing be silent since I got it.

I'm wondering if there is a setting that needs to be in place or if I have a defective unit.

Please help!

James

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 16 Answers

It sounds like it may be a defective unit in that the charging points on the base and the earpiece are making intermittant contact, hence the clicking noise you get when the unit goes into headset mode and the fact that the battery never reaches a fully charged status.

A couple of things to try:

  • Check the charging points/contacts on the base and the earpiece for damage.
  • If they look ok, gently clean them with some spirits and try again.

Posted on Nov 16, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Is a replacement battery available for 9120 I've used for a number of years?


GN Netcom probably would know. If you can identify the battery type, you can try obtaining a replacement from some other source.

Jul 07, 2014 | GN Netcom GN 9120 Professional Headset

1 Answer

Green light keeps flashing, no connection at all with phone. replaced battery, charged it. green light solid. still no connection. now green light flashing again. had been working fine previously. some...


Hi,
the battery is not in place correct remove case and check if its not in place by the slightest margin it will not work, or try and purchase a new headset with battery included

Steve

Oct 19, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

CAN HEAR SOUND ON MY END BUT NOT RECIEVING END CANNOT HEAR ME SEEMS LIKE THERE IS NO SOUND GOING THROUGH THE MIC I HAVE JUST RECENTLY REPLACED THE BATTERY EARPIECE WORKING BUT NOT MICROPHONE


Hi,
This needs to be re-synch
whilst the headset is in the cradle untwist base and remove plug count to 5 and re-plug wait for synch lights to stop and retry

Steve

Sep 08, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

I can not get my headset GN netcom 9120 to sink-up with the base


Hi
this has not synch up keep headset in cradle and remove power at mains plug or power lead from base count to 5 and replace power if no flashing is seen then you might have to repeat the same procedure a few times for synch to happen
the only other reason for no synch is battery in headset is not charged enough

Steve

Aug 08, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

No sink?


Yap i did solve the issue, thanks

May 27, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

Trying to switch out my base unit on the 9120 I am trying to trouble shoot a loud screeching sound that happens when I hang the phone up cant get my head set to switch to the new base


The loud screeching is probably due to the headset mic volume being too loud, or the campatability setting on the base station is in the wrong position for your phone.
To register a new earpiece to a base station, simply put the headpiece on the charging dock and leave it there while you disconnect the power, wait about 20 seconds and then reconnect the power. All the lights on the base should flash a couple of times and then the green charging light will start fashing as normal. The headset should then be registered.

Aug 20, 2008 | GN Netcom GN 9120 Professional Headset

1 Answer

GN Netcom GN 9120 - can't hear


Hi There, I had the same problem with a headset one of our call centre reps were using. It's usually due to some one fiddling with the button. I got it working by removing the battery from the headset then resinked the headset to the base unit. Hope it works for you

Jan 30, 2008 | GN Netcom GN 9120 Professional Headset

3 Answers

Cannot hear anything out of the earpiece of my GN netcom 9120 wireless headset


I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.

It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

Sep 01, 2007 | GN Netcom (9120-48) Wireless Headset

Not finding what you are looking for?
GN Netcom GN 9120 Professional Headset Logo

Related Topics:

671 people viewed this question

Ask a Question

Usually answered in minutes!

Top GN Netcom Headsets Experts

Steve Morris
Steve Morris

Level 1 Expert

23 Answers

bigdawg7299

Level 3 Expert

2363 Answers

Tom Chichester

Level 3 Expert

24664 Answers

Are you a GN Netcom Headset Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...