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Software i have hp photosmart express on my pc when trying to use it i get a message "hp photosmart express requires hp photosmart essential or premium software "i have i have hp photosmart essential on my pc but it doesnt recognise this please help

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  • dawnomite Nov 11, 2008

    very helpful thanks,of the 3 requests for the same problem due to my error this one worked,can i receive 2 credits please.

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Uninstall and reinstall the software back again and then try.

Posted on Nov 07, 2008

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Goto hp.com and update your photosmart software to the current version. If you switched from XP to Vista and you got this message, and upgrade will take care of the problem.

Posted on Nov 07, 2008

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1 Answer

My scanner stopped working. hp solution center says that the device installation is not complete. i have a hp photosmart 3210 all in one. it was working the last time i used the scanner.


You probably need to uninstall and re-install the Latest Drivers for your printer

To uninstall you can do it from the Software disk you recieved with printer.
Insert the Disk in CD ROM and Click uninstall from HP Printer Menu

OR If you dont have the disk, you need to manually uninstall the Software
( Disconnect the USB cord before uninstalling )

Click START - Open Control panel - Add/remove Programs ( XP ) / Or Programs and FEatures ( Vista/Win 7 )
you will find list of HP Programs installed..

Choose one by one and uninstall these programs
1. HP Customer participation program
2. HP Imaging Device and software
3. Software and drivers for Photosmart 3200
4. HP Solution Center or HP Director
5. HP Image Zone ( or Image Zone Express / HP Photosmart Essential )
6. HP Update
7. HP Printer Drivers/Diagnostic Drivers
( after every Uninstall you will be prompted to restart the PC, you will find an option [ Click here to restart later ]. click on it and restart the PC once you completed uninstalling all the above programs )

Once you have uninstalled - click on this link to download the latest drivers by choosing your operating system

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=439488&lc=en&cc=us&dlc=en&lang=en&cc=us

Save this File on Desktop an run it

Jun 16, 2010 | HP Photosmart 3210 Printer

1 Answer

HP Photosmart Essential 2.5 does not work


unistall the software for the printer
you can download the unistaller from
http://revouninstaller.com/
reinstall the whole printer and the driver using the uninstaller
try and make a copy ,disconnect the power cable from the back of the printer and press power button for 20 to 30 sec
you can download the most recent driver for your printer from the following URL
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us



let us know if you get any more issues and we will be more than happy to help you again

thanks
regards
HAMID

Feb 20, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I have memory card installed in printer. How do I


Hp has free software called photosmart essentials that I think come with your printer. Go to hp.com/support type in your particular product the os vista 7 xp whatever and it will show you the downloads for your product. Download the full features or just the photosmart essentials and you should be able to upload pictures from printer to photosmart essentials on your pc.

Jan 08, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Cannot get Photosmart Essential to install on my PC.Why?


Just go ahead and download the updated version available in the website

Plz follow the link below to download the udpated version of the software and then try to install it

www.hp.com/go/ize

Nov 26, 2009 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Program name?


If you have the disk chuck it in and take a look at the 'utilities' available to install. If you don't have it, browse to the HP website, go to 'support' and enter the model number - there will be a load of drivers and applications free to download.
Best of luck
AlB

Jul 26, 2009 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Can you change the language on the HP Photosmart essential?


Sure. But it will require you to uninstall the software you are using currently and installing the english version. If you do not have the CD or the software, you can use this link to download the driver software in English. Click on any of these links. the second one takes you straight to downloading the file. Its the complete package, about 311MB.
  1. HP Officejet Pro Full Feature Software And Driver.
  2. OJProL7X00_Full_8_3.exe, (1/1 , 311.3M)

Apr 15, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Hi,i am getting this notation when trying to use hp photosmart express."hp photosmart express requires hp photosmart essential or premier software,please make sure that either is installed"i do...


Do you have the software cd? Please install the software from the cd again, use the add a comment button if you need more assistance.
Thanks, Ekse

Nov 07, 2008 | HP Office Equipment & Supplies

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