Question about Averatec 3200 Notebook

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Dvd/cd-rom my dvd cd rom is not recognizing any disk it says that device is working properly,i've tried every known solution do you have any suggestions?

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What have you tried?
does it spin when you put a disk in?
have you tried using a cleaning kit?
how old is your dvd cd drive, how much usuage have you given to it? you may need to consider replacing the item.
have you installed any virtual drives? I remember dealing with an issue semilar to one described due to a virtual drive that I had installed.
if possible check the datacable.
firmware is something that you may want to update, read carefully for instructions in the manufacturer website... no garanteed that will fix any hardware issue like a faultry track that may need to be lubed, a broken motor or a faulty/dirty lense.

Posted on Nov 07, 2008

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It may be bad. Has the laptop been damaged? Dropped? Open Device Manager, DVD/CD Rom drives, is it listed? In Start Menu, Computer, Is it listed? Try re installing the DVD rom driver, the MS Vista 32bit drivers can be found here: http://www.dell.com/support/drivers/us/en/04/Product/vostro-a860

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If it does not eject, how does it open?

Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. Check BIOS by pressing F key (correct F key is noted during boot) and make sure BIOS see's the Optical Drive.

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Your problem seems the device it not detected properly or is not being assigned a drive letter. First try this, Right-click "My Computer" > "Manage" and then click on "Disk Management", you'll be able to see Cd/Dvd-Rom drive on the lists of available Disk Management snap-ins, right click on the Cd/Dvd-Rom and click "Change Drive Letter and Paths" or it could be "Assign Drive Letter and Paths", once you click it, another dialog box will open up, click "Change" and assign a drive letter from the lists (you'll see an option as a drop-down-list), click "Ok" and restart your computer. You will be able to see the Cd-Rom drive in the My Computer directory.

If this doesn't fix your problem, you need to check the connectors of the cd-rom, means you need to unmount it from the machine and clean the connectors on the cd-rom and on the computer.

It's also possible that the cd-rom itself is defective, in that case, your only solution is replacing with a new Drive.

Good Luck.

Thanks for using FixYa.

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1 Answer

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what kind of media are you loading? is this a DVD or a program disc? If this is a DVD disc, try loading a music CD or other type of disc to see if it is recognized. If so, its possible your PC DVD is unable to recognize that specifc type of DVD. Try other DVD's which you know worked before using Vista. Even though your machine says the device is working properly, check the Lenovo website for updated drivers for the DVD and the board chipset. Let me know if updating the drivers does not work. Meanwhile, I'll see if I can find out any more information from Lenovo.

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1 Answer

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may be your combo drive go to demage change it replace another or you use external usb cd rom or DVD must be select usb cd rom/DVD

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1 Answer

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Is you cd-rom drive shot - are you trying to boot up your computer through an xp or windows cd? If it is, it's not going to recognize and boot up. You'd be best getting a new drive - look around for someone with a Compaq Evo 800cp. They have the same exact cd-rom drive. Here are your compatible cd-rom devices:
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Have you tried using a lense cleaner disk?

Can you hear the disk spinning at all?

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What kid of disk are you trying to play? Some dvd roms will not read dvdrw disks.

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Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
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1 Answer

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Inside your DVD rom is two heads I believe they are diamond both do the same things which is to read them. The CD head is poked (Broken). Try cleaning it with the proper solution. If its no go then the latter I am afraid stands!.

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