Question about Samsung SCX-4100 All-In-One Laser Printer

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SCX 4100 scanner problems

I am using windows vista and I have installed smart thru 4. My SCX 4100 samsung printer is working properly, Copying properly but When i try to scan I receive "can not open device" I have gone to Samsung and downloaded recent driver but still does not work. How do I correct the problem.

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  • Anonymous Dec 10, 2008

    my scanner is not supported to the device

  • Anonymous Dec 21, 2008

    there is no problem with printing and copying, but the problem is with regard to scanning i have tried many ways and number of times but I couldn/t scan even a single image or script

  • FlyingFish99 Dec 31, 2008

    with the Vuista driver the printer works, thecopier works, but the scanner appears to Vista as a Xerox WorkCentre Pro, and is a total no-op.

  • hi patel Jan 02, 2009

    i have same problem



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Like to scan but able not to download driver and smart thru any idea?

Posted on Feb 18, 2013

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In the SmartThru application, find the devices connected list (usually on the upper right corner at the main screen). Select the SCX-4100 from the list, since this software will work with many scanners. After selecting the unit, close and restart the program.

Be blessed.

Posted on Nov 07, 2008

  • Majesteit Oct 05, 2010

    I also don't seem to be able to scan. I have a perfectly normal computer with Vista installed (no idea if it's 32- or 64-bits, they don't tell you that when you buy it (and I don't ask it)).
    I installed the SmartThru application. When I connect the SCX-4100 with the computer and click on pre-scan it kind of scans, then I click on scan and the SCX-4100 seems to scan, but there doesn't seem to be a way of saving it. It *says* that you can select a folder, but I can't. I can only kind of click on the nr 3 option that says 'Select Folder'. Well, whatever I try, I can't select a folder. I looked about ten times in my computer if the scans are saved somewhere secretly, but I cannot find a thing. I tried if I could maybe drag the picture to a folder, and those kind of things; nothing works.
    The funny (read: annoying) thing is that the PDF says: 'with SmarThru scanning is fun again!'
    Well, no fun for me. Just annoyance.
    By the way, copying and printing work fine.



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Just brought my SCX 4100 into use in my office, worked perfectly at home on a Windows XP system but in the office on a vista system the printer works fine, the copy function within smart thru 4 functions...

Did you install the correct driver including the scan driver? The drivers are available at the Samsung Site: . Click on the Driver tab for most or the Software Tab for the SmarThru4 program. Make sure to get the correct version for the OS on the office computer. Generic OS drivers often only run the printe, not the scanner. Uninstall the generic driver before attempting to nstall the Samsung driver.

Next check the data cable. Scanners require bi-directional communication with the computer and can fail when the printer works.

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scx-4100 scanner can be used after installing SMART THRU software which is on the installation CD.
You can also use programs like photoshop ,mspaint etc to scan using scx-4100 scanner.

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