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Cant get my color ink cartridge out!

I have a really stupid problem. My ink's over and I need to change the cartridge. But when I hold down the ink button for three second (like the manual says) it doesnt come out all the way. I can only remove the black ink cartridge. The colour ink is stuck in there. How do i get it out??? When i press the ink button again, the whole thing just goes back in!

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It is Stylus CX 1500. I'm a bit conused by your reply... i've gone to the help page followed the instructions an still it wont come out (if thats what you were asking me to do) the black ink is def over but there is a bit of color ink left, is that why it isnt coming out? 

Posted on Nov 11, 2008

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What model epson?...you need to get it to tell you it is ready for you to change ink...through software on your 'puter when it says no ink... ? help ..go there..do what it says then you wil end up at place where it lets you change and cartridges will be indexed at their proper place to replace

Posted on Nov 07, 2008

  • milespeed Nov 13, 2008

    no no.. the software.. the epson program will allow you to change ink when it is done (used up) by following the on screen menus

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