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Error401 please restart your magicjack and try again.. error 401

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  • classychris Nov 08, 2008

    I have the same exact prob.. i got error 400 solved on one magicjack. Now I am having difficulty with error 401

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Give me some help to fix majic jack error 401

Posted on Oct 23, 2011

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Posted on Jan 02, 2017

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1 Answer

Why does my MagicJack phone says error even after checing all my hook-ups?


On your softphone, please do the following:

  1. Click "Menu" on the top right-hand corner
  2. Click "Advanced Users"
  3. Click "Restart"

If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.

Aug 31, 2014 | magicjack.com Computers & Internet

1 Answer

Script error


On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.
If that does not work:
<Requires some technical understanding. Explanation below. >
Please open port 49152-65535 UDP on ALL firewalls and your router, if you have one. (Router ports can be opened via the web application applicable to your router).
Restart magicJack again by following the steps above.
How to access Web Application for router
1.Start > Run > Type in cmd > Press ENTER
2.A command prompt will open
3.Type ipconfig > press ENTER
4.Make note / write down name of the default gateway and IP address
5.Open your Internet Browser
6.Type in the default gateway IP (Example: 192.168.1.1)
7.Type in Username and Password
8.Find "Port Forwarding" and Forward Port 49152-65535 UDP for the IP address you located earlier.

Apr 20, 2014 | magicjack.com

1 Answer

Magic jack error 3


On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.
If that does not work:
<Requires some technical understanding. Explanation below. >
Please open port 49152-65535 UDP on ALL firewalls and your router, if you have one. (Router ports can be opened via the web
application applicable to your router).
Restart magicJack again by following the steps above.
How to access Web Application for router
1.Start > Run > Type in cmd > Press ENTER
2.A command prompt will open
3.Type ipconfig > press ENTER
4.Make note / write down name of the default gateway and IP address
5.Open your Internet Browser
6.Type in the default gateway IP (Example: 192.168.1.1)
7.Type in Username and Password
8.Find "Port Forwarding" and Forward Port 49152-65535 UDP for the IP address you located earlier.

Mar 02, 2013 | magicjack.com

1 Answer

Magicjack error 401 how do you fix


For error 4.

On your softphone, please do the following:

  1. Click "Menu" on the top right-hand corner
  2. Click "Advanced Users"
  3. Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.


If that does not work:


<Requires some technical understanding. Explanation below. >

  1. On your computer, go to Control Panel
  2. Go to Network Connections
  3. Right click on your active Internet connection
  4. Select Properties
  5. Scroll down to Internet Protocol (TCP/IP)
  6. Click on Properties.
  7. In there check the little circle that says "Use the following DNS Server address".
  8. In Preferred DNS Server type in: 67.90.152.122
  9. In Alternate DNS Server type in: 67.107.71.186
  10. Click OK and OK.

Now restart your magicJack, by following the steps above.
For error 1
If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.

Oct 21, 2011 | magicjack.com

1 Answer

Magicjack says please restart maqgicjack when i click restart it says please wait and it dose not restart it says again please restart magicjack


On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.

Jul 09, 2011 | Computers & Internet

2 Answers

Magicjack error 401


This error usually shows up when magicjack does an update. You will need double check if you can log into my.magicjack.com if you can then you will need to reinstall the magicjack software and try again. If you cannot log in then there is an update taking place and you will need to wait it out.

Hope this helps

Mar 08, 2011 | Computers & Internet

1 Answer

Please tell me how to repair error 401... So the phone will work


Go to http://www.magicjack.com/techchat/ them click "Get live help in Seconds". On the bottom click "click here". Click "search" without enter anything. Click "start chat I'm Online". Fill in the form and done, you can chat to someone online. You dont need more than your magicjack phone number.

MagicJack Customer care needs to perform some actions on your account.

Feb 27, 2011 | Computers & Internet

1 Answer

Magicjack error401


how to solve majic jack error 401

Nov 01, 2010 | Lands Phones

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