Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

Sponge strip came out!

The sponge strip came out. I kept on having error codes and finally my problem popped out. It's about 7 inches long and has notches in it.
How do I replace it??

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  • Teresa Thrush Nov 07, 2008

    Error codes were 5100 and 5700. Paper was getting jammed.

    Printer works just as well without this strip. I'm not going to take it apart because it is a multipass.

    I do appreciate the response on this matter.

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That's funny. That strip should not be able to give you an error code.. It's just used to soak up ink when the print head prints with no paper in the unit (during a jam or misfeed). You'll likely have to take the unit apart.

It goes on the "Platten", which is the flat piece directly under the path the head travels across the printer. If this is a multipass with a flatbed scanner, it will be quite a pain to take apart, and I wouldn't recommend anyone do it who's not adept at disassembly and reassembly.

The strip will just press into a similarly shaped slot that goes across the platten.

The machine should work OK without the strip installed. You should take a note of the error code and find out what it means (call or e-mail either Canon or your local Canon service centre). Try checking your owners manual, or try going to www.canon.com and down-loading the owners manual, it may list the error. Could be as simple as a full ink absorber...

Posted on Nov 07, 2008

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