I would call Thermador directly to see if they can help you. My oven door didn't have the proper restrainers, it cost 159 dollars for a repair person, and the proper restrainers. It's expensive, but it's a good deal over the life of the oven. Thermador has their own repair team. But if they can't send someone, then see if you can get the parts yourself.
They have told me that now, it shouldn't fall off. Unfortunately, when people take the door off, they often lose the pins that keep the hinges open (for installation) they also lose the retainers.
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i had a look at the model it looks bult in from inside the oven has to have a special tool to undo it he has to take of a few covers also but he should do it cheaper then 99 he is ripping u off call around more people first see what they say
Hi, I have the same stove purchased in 2003. Same problem. I really like to get this oven working again so if you find any solution please let me know. I will post it if I find any solution also.
the lights flashing in a sequence indicates the error code. The error codes indicates what the problem is with your stove. Based on the response to your message, it sounds like their error code is 12, one then two. It is not clear what your error code is.
There is an explanation of the error codes on the wiring diagram that comes with the stove. I found the wiring diagram for my stove taped to the inside of the kick plate. The kick plate had to be removed to find it.
my oven is not working either. the error code I get is 34. I am told by a technician that error code indicates that the computer is not recognizing that the cooling fan is operating, which is why my oven will not work. When I try and order a new cooling fan from Thermador, the website says that it is temporarily out of stock. Obviously, other people are having the same problem I am.
You have to get the tension off of the hinge and it will drop right in. The spring loaded arm on the door needs to be drawn back until you can (depending on the style) either lock the u-arm into the notch on the other side of the hinge, or put a small bolt through the aligning holes in the side of the hinge. Once you get the arm straightened out a bit and relieve the spring pressure, you should be able to sit it right in there. Be careful though, that spring is strong.
good luck. We have the same range and have had issues with the ovens since the range was installed. The overn does not heat evenly on convenction or bake. Thermadore doesn't stand behind the product and neither does the distributor. They tell us that Thermador isn't standing behind the product so there isn't anything that can be done. We spent $8000 for an oven that burns the back corners of everything we bake.