Question about Husqvarna Designer I
When I try to open vip embroidery program an error msg comes up saying no dongle attached. I have a reader writer with a parallel port dongle.
I bought a new laptop with Windows 8. I wrote HSV and they told me the VIP Conversion/Disk Mgr etc software will not work (CD only goes up to XP) and to purchase the new 5 version. With no funds for this I set out to make it work. Working in the "desktop" mode I opened the CD rom and copied all files from it (CTL A) to a folder on my hard drive under the C:\ drive called VIP embroidery exactly as it was before. You can also get a jump drive and copy the very same folder (with all your designs) onto your new Win8 computer. I was able to run the setup.exe file to get all 3 icons on my desktop. Then I went to rainbow.com.my (the people who make the dongle) and downloaded the file Sentinel System Driver Installer 7.5.7. I saved this on my desktop so I knew where to find it. Then I opened the zip file and ran the executable file. What it installs is a 64bit driver which is what Win8 requires. Even though it says it is only up to Win7 compliant the program ran through fine. I had to reboot my computer. Once I did I attached my dongle and then tried opening each of the 3 programs and it worked. This probably would not work directly if you have just upgraded to another Windows and you previously had the dongle driver -- you would need to use the SSD wipe program mentioned on the HSQ site first.
Posted on Mar 02, 2013
You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Posted on Feb 13, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 10, 2015 | Husqvarna Sewing Machines
Jun 18, 2008 | Husqvarna Rose
Jul 16, 2012 | Husqvarna Sewing Machines
Feb 13, 2010 | Husqvarna Designer I
Feb 09, 2010 | Husqvarna Designer I
Jan 23, 2010 | Husqvarna Viking 1
Dec 10, 2009 | Husqvarna Viking 1
Nov 20, 2009 | Husqvarna Viking 1
May 21, 2009 | Husqvarna Viking 1
Feb 20, 2008 | Husqvarna Viking 1
832 people viewed this question
Usually answered in minutes!