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Your suggestion worked! I took a small common screwdriver, carefully pried on the bottom plate on each side, a little at a time, and the whole motor assembly with O-ring, came out in one piece. There it was, a small phillips screw, in this sort of universal joint assembly at the top. I tightened it up, careful, its pretty small, won't stand too much torque, but it's tight now, and I think you saved me $100 or so, mine was getting so sloppy I expected it to fall apart any day, now it feels as tight as new.
Thanks so much!
Posted on May 14, 2010
Philips Norelco is a customer of mine, I have the same toothbrush, you will need to carefully remove the batter from the bottom of the toothbrush, this isn't the easiest task, but can be done. Once you have done so, there is a small philips head screw located below the pin, just tighten that up and it will work fine. Try not to apply too much pressure when brushing using HX6000 series toothbrushes.
Posted on Jan 31, 2010
I have the same brush. I opened it up and found the cast piece that holds the retaining nut for philips head screw cracked and broken in half. This is my second toothbrush with this problem. The brush lasted less than a year (about 9-months). The design overall was good, but this one small piece that hooks the universal joint into the magnet assembly is a weak link. Since the brush has a 2-year warranty, and this brush was the replacement brush for my first failure, I will be calling them for a replacement. The original brush with the fat handle and brushes with rare earth magnets was a great brush. It didn't have Li-Ion battery, but the assembly works great. However, with the newer, sleeker design comes better battery (it is replaceable sony Li-Ion in a holder inside) but weak small piece driving the stainless head rod out the top.
Posted on Jul 25, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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The best electric toothbrushes are the Oral-b Professional Care and the
Phillip Sonicare Diamond Clean. You can find more information on these electric
toothbrushes on their respected websites: http://www.usa.philips.com/c/diamondclean/289711/cat/en/ and http://www.oralb.com/products/professional-care-smart-series-4000/.
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