Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Refrigerator not cooling, frosting up

Please Help!
I have a GE side by side refrigerator and it is not cooling properly. My husband thoroughly cleaned the coils on the back. We opened up the panel on the inside of the freezer and found the coils covered in frost. We unplugged the fridge and let it manually defrost. We put everything back together and it seemed to start cooling again. But after just 3 or 4 hours, the temp was not dropping. We checked and again it was frosted over, starting at the bottom. After reading solutions on this site, we tried to locate the defrost timer and try adjusting that, but we can't find it ANYWHERE!!! We have looked under every panel and crack that we can find. We did find the thermostat, but no timer. Please help! We are stuck and are not sure what the next step to take is.
Also, the fans all seem to check out okay! Not too sure about the compressor though.
Our fridge model number is GSS25JFMC CC
Thanks in advance for any advice!

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  • oliveplants Nov 08, 2008

    Thanks. We actually figured out the problem, which was NOT the defrost timer. Our refrigerator does not have a defrost timer. The defrost heater at the bottom of the coils was bad. We figured that out by testing it using a volt meter. We bought a new one, not knowing if it was the only problem. Thankfully, all we needed was a new defrost heater and it is running beautifully! Thanks for your suggestion, though.

  • gfu2 Feb 16, 2009

    I have a GE refrigerator (model 197D3351P006) about 2 years old. Recentaly starts to be unable to freeze in the top 1/3 of the freezer. The back of the freezer accumulate frost/ice, which never happened before. In the frige, the bottom part is cold to freeze and the top is not cold. What should I do to fix this problem? Thanks!

  • Anonymous Mar 12, 2009

    my freezer is working fine but the refrigerator is not cooling. the defrost system is not working.

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You might try GE customer service and ask where to locate the defrost timer,since that sounds like your problem.

Posted on Nov 07, 2008

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I have a GE profile that is 3 years old ,side by side model # is PSC25MSWASS ,the problem about this frig is that frost build up in the refrigerator side the freezer is good,so the refrigerator is not...


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