Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Whirlpool side by side refrigerator

This is a Whirlpool white 1999 model that has an ice maker and water filter. The shoot where the water enters the ice maker continues to fill with ice and freeze up. I have melted the ice twice now with a blow dryer and it seems to work for a while but then it ices up again and I have to go in and "defrost the water shoot"what could be causing the water to freeze in the channel before it gets to the ice maker?

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  • alwatts16 Nov 26, 2008

    Check the door that keeps the ice from coming out of the chute. In my case, this little door does not seal up properly which allows warm air to get in and melt the ice in the door enough and then it freezes up again. My problem is that I can't figure out how to get the casing off around the ice dispenser so I can re-attach this little door. Any tips?

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Hi there,

the freeze-up is caused by either a kink in the water line or a blocked air vent. check for both.

Posted on Nov 07, 2008

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