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When scanning, the scanned page is not readable from a third of the page down to two thirds of the page.

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  • rob7311 Nov 07, 2008

    IT IS A "HP SCANJET G2410" - PURCHASED 06/11/08

  • rob7311 Nov 07, 2008


  • JDTec
    JDTec May 11, 2010

    Which printer model?



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It is important that the item you scan comes in close contact with the scanner glass. If the resulting scanned image is not clear, check to see that the item is in full contact with the scanner glass. The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer.

  • If you scan text but cannot edit it, make sure that you make the following selections during scanning:
  • Scanned text might not appear on your computer exactly as it appeared on the original, especially if the original contains faint or smudged text. For example, some characters might be incorrect or missing. As you edit the text, compare the scanned text against the original, and then make corrections as necessary.
  • To change text scanning options, click the Scan Document Settings button in the initial What are you scanning? screen.
  • The OCR software is installed by default when you install the HP Scanning software during scanner setup. If you use the Custom option when installing the software, you can choose not to install the OCR software. Try reinstalling the software using the default install options.
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  • If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

Posted on Nov 07, 2008


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