I need your help. I didn't Backup my SD card to my PC. And now my TOMTOM doesn't work. I tried to change maps on TOMTOM One 3rd and now I can't use even the oryginal map. I deleted also the frimware from device and I don't know how to reverse everythink. Can you help me? firstname.lastname@example.org
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Re: Save your TOMTOM
Format the sd card while it is is your device. Start tomtom home and it will load the operating system for your device. You may have to do this several times to get the newest operating system for your device. If you have a copy of your maps just copy and paste the map to the root of your device in my computer. If you don't have acopy of your maps you may be able to download the original map from tomtom home. Open tomtom home click on maps and you may or may not be able to load the original maps that was on your device. Don't think you will be able to download a new map for nothing. It doesn't work that way.
Hope this helps
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You can not use a sd card from one TomTom and put it into another TomTom. The operating system on the card is coded for each individual TomTom device. First try doing a reset with the card installed on your dads TomTom. The reset hole is on the bottom of the TomTom marked reset Use a streightened paper clip, insert the paper clip into the hole until you feel a click then hold it in for 20 seconds. If that didn't work and you have a card reader insert your dads sd card into the reader and make a backup of the everything on the sd card. Just copy and paste everything on the card to a folder on the desktop you have created on your desktop. Next delete everything on the sd card EXCEPT the maps and ttgo.bif or ttgo.bak file. Now that you have made a backup and deleted everything on the sd card except for the maps and ttgo.bif or ttgo.bak open TomTom Home. TomTom Home should see your card and install the operating system back onto the sd card. If it doesn't you may have to insert the sd card back into your dads TomTom and connect it to the pc. It may take a few times of doing this to get the latest operating system back onto your dads TomTom. You can do the same for your TomTom, but you cannot use any thing bigger than a 2 gb sd card. Do not get sdhc cards they won't work. This will only put the operating system for your TomTom onto the sd card. When you have installed the operating system onto your device it will say "no maps found", you will have to buy the map from TomTom..
I can help some people who have problems with their TomTom but here is a tip for you to help yourself against future problems.
Backup your SD card to your PC.
Do this by removing the SD card from your TomTom. Insert it into an SD card reader conencted to your PC. Make a new folder on your PC called TomTom Backup. Then open that folder and copy all the files from your TomTom SD card into the TomTom Backup folder. Job done.
Data can be corrupted on SD cards and SD cards can easily be damaged. I you end up with a damaged card then at least you will have a backup of it on your PC. This can save you a lot of money as trying to get a TomTom going again without the software is very expensive.
I do some work with TomTom - it's possible that if something interrupted or went wrong during the install, the map could have been deleted. TomTom is aware of the problem and is working to fix it - if you are map-less, call support (866 486 6866) and we can work on getting you a new map.
Hi, First you need to have the relivent map on your SD card. Typicly this will be the Tomtom Map " Western Europe ". When you purchase maps from TomTom you also get an activation code and instructions telling you how to install the map onto your device and how to authorise it using the code that comes with it. Before doing anything ... BACK-UP your existing data ( the whole SD card ) onto your computer . This will ensure that if any update is unsuccesful you can at least return things to the way they were before you tried to update. There are several ways to obtain maps
buy a new TOMTOM SD card for your tomtom that containes the required maps. Make sure it comes with the authorisation card.
buy a CD from TomTom or a TomTom authorised dealer . This CD will contain the required map so you can download the required map to your own SD card. Make sure it comes with the authorisation code AND instructions.
buy the required map from TomTom online . You can download it to your PC , then copy it onto your SD card later. It will come with some instructions and authorisation code ...... You can also use "TomTom Home" software and this does most of the job of downloading maps ( that you buy from tomtom ) and puts them onto your sd card for you in a semi-automatic way . If you go down this route then its best to be sure you have the latest version of TomTom home software by going to the TomTom website first.
With ANY of the above methods------- BACK UP your existing SD card first . In fact ... make a BACK UP NOW , then if anything goes wrong at any time , you can at least revert back to your backup.
Hi, I probably cant answer all of your questions but I might help with some of them. You should be able to access your TomTom 710 without removing TomTom home software from your PC. It should be accesses as a drive through the USB connection in "my computer" on your PC. When a USB device is connected to your PC it appears as an external drive. Therefore you should be able to delete , load onto , or format the TomTom hard drive ( or with some other models the SD card ) as you would a normal drive . ( an example of this is where you might have a camer with SD memory card and relevant manufacturers software on your PC . you might connect your camera to the PC via USB and the camera software on your PC automaticly detects the camera for it to eb accesssed . However , the camera and it's SD card can also be accessed seperatly by going to "MY Compter" and it should also be visible there as an external UDB device / external drive ) . Now .. to another another question . If you do un-install TomTom home , I dont think it will also delete any backup of your TomTom , it will only delete TomTom Home software . ( the word "think" is mentioned because I have never tried this ). Besides that , you can choose in tomtom home , where you want any backups to reside , so you could save backups via TomTom home to a CD for istance. If you did that , then you would have the backup on a CD rather than your harddrive which means you could safely un-install TomTom home knowing that if it also removed any saved backup you would still have the CD with a backup on it. So , to summerise.... If it were me , I would make a backup of the TomTom by simply copying all the files on it by opening the TomTom up as a folder in "MY Computer" , simply drag any files and folders from the TomTom into a folder I have prepaired ( call it for instance "my tomtom backup" ) on my PC . Then I would format the TomTom drive then reinstall the backup and see what happens. If the TomTom still doesnt work properly , I would Format the tomtom again then use TomTom home to obtain all relivant files , then copy only the maps and .MAC files ( these are the authorisation files for the maps ) from my Backup to the TomTom manually ( not from tomtom home ). I would guess that would result in a working TomTom again ... Good luck.
First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .
If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.
1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore
TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.
I have seen this before on my TomTom as well. Do you have a backup save? The was I fixed this was to plug a 1Gig SD card into a card reader (not the TomTom) and copy the backup file directly to the card and then plug in into the TomTom while turned off and then powered it on.
if you do have a backup, you should be able to find it under you My Documents folder under the TomTom folder.
Hi, Answers to your 2 questions 1 and 2 . ...... 1/ go into PREFERENCES , hit right arow key till you see MANAGE MAPS , Tap that MAP icon and in there will be all the maps you have on the SD card. Select the map you require by tapping the screen. ............................................. 2/ YES , backup the SD card to your PC first. ( you should save everything on the card as it is ) Then delete the Europe map off the SD card and replace it with the USA map . You will need the authorisation code for the USA map in order to activate it. When you return you can swap the maps back again.
You could probably just manually delete the Canada/USA maps from the device, and copy over the europe (or whichever ones you need) to the device.
Just plug it in, and view the memory like a normal usb drive..delete the old, copy over the new.
Don't forget to use tomtom home to backup your gps device to your computer first (thus saving your canada maps for later..)
Afterwards, you would probably have to go into your preferences and choose the europe maps.