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Try to update your firmware if it is possible. 79 it's a firmware related error. You will find the update file and the procedure on HP webpage at "Drivers and Support" section. If the update won't solve the problem, verify if the formatter board is correctly plugged. Eventually pull it out and push it back firmly.
How To Troubleshoot HP 79 Error?
This is a fairly found as a common HP printers error which is usually caused by malformed PostScript documents in the HP printer. According to the study by a HP error 79 technical support professional team experts, printer shows a "79 Service Error" on the LCD display. HP service error 79 is a considered as a quite generic issue which is found on the HP LaserJet printer while working. Most of us face this same issue unexpectedly. But there are ways to get over with it:
What you need to have?
- Internet access.
-Admin account for the computers
Steps to resolve this HP error code 79
?In the very first step, you are needed to switch on the LaserJet Pro 400 printer.
?Ensure that the printer is properly connected to the internet. Users should be able to have a strong
?Ethernet cable connection running from the device to their modem or may even require to switch or a router.
?Now in the M401dn control panel/display section, click on the "Network" icon first.
?As per as study by HP error 79 tech support is concerned by a HP error 79 tech support technicians, verification of the IP address on the printer machine is necessary. Well, if it shows 192.168., then it clearly signifies that you are well connected to your home network. Else, a small check is needed to receive a symbol like 169.....
?Now step back to the home display section and then click on the "Settings" icon.
?Choose an updated LaserJet printer and then perform a check for all the firmware updates to ensure about all the latest updates.
?Continue the process by choosing a proper update and then click on the download and install button
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This error is usually caused by either a dirty or failed Eprom dimm. On the lower back of the machine you will see a small flip up door. Open it and remove the memory sticks there and clean the gold contacts with a pencil eraser. Replace them in the correct slots. If that fixes it great, if not you will need to find a replacement firmware dimm.
79 errors are often fatal. Your only hope is to get it back to READY, then update the firmware before it reverts back to 79 ERROR. The other option is to replace the formatter, but it would be about the same cost to replace the whole machine.
The service error refers to an hardware issue with the printer.. U can try the following step,if this didnt resolve the issue only option is servicing.
1. Unplug printer.
2. Press and hold SYMBOLS & ENTER/MENU.
3. Continue to hold down the buttons while you plug back in the printer, through the entire
4. When display reads PERMANENT STORAGE INITIALIZE or HP LASERJET 3200
release the buttons.