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Printer will not print, keeps rejecting paper saying it is too narrow. the paper is the correct size. i nee help immediately please

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Hi,
OK there is three places you have to check for correct papersize,-
1)In the settings on the machine
2)On the driver of the printer ,ON your computer -Start,Control panel,Printers and faxes,Right click on driver- Properties,Then you enter the correct paper size.
3)In the page setup in the program you are printing from.File, page setup,set the correct paper size.

Normaly the settings for 1and 2 you enter once and it stays there ,except if some one change it.
Every program have it's own paper size defauld settings.Check them before you print.

Let me Know

Posted on Nov 07, 2008

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Hello,
Please find the solutions for your problem below:

DESCRIPTION AND SOLUTION – 1:
If you see this message on the front panel of the HP PSC 2210 when you are receiving a fax, check that the paper size is set to match the paper size in the paper tray. (You cannot receive a fax on 4 x 6 paper or on an envelope.)
Checking the paper size setting
  1. Press Setup .
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  4. Press the right arrow until you see 4: Paper Size .
  5. Press Enter .
  6. Press the right arrow until you see the paper size that matches the size of the paper in the paper tray.
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DESCRIPTION AND SOLUTION – 2:
The media type sensor is out of calibration. HP has released a firmware update that corrects this problem.

1. Visit the Support and Drivers Web page and search for the driver downloads Web page for your product. To access to the Web Page click here.


2. Select your Windows version.
3. Locate and select the Firmware Update.
4. Follow the directions on the Web page to install the firmware update.

Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

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