Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Printing card envelopes

I have a Photosmart C5250 All in One. Until 2 weeks ago I was able to print any size envelope I wanted. Now it will print regular or legal size, not the card envelopes of any size. I have went thru all the options available and have uninstalled and reinstalled the printer hoping for a solution, nothing has worked. It tells me there is a paper mismatch. Any suggetions would be most appreciated.

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  • Sharon Neff Nov 17, 2008

    Thanks for trying, I have tried everything that was suggested and it still won't print the card envelopes.

  • Sharon Neff Nov 17, 2008

    Thanks for trying, I have tried everything that was suggested and it still won't print the card envelopes.

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Hello,

It sounds like you may have a size mismatch in the settings. Please refer to this link for information and the settings that you need to verify. You should be able to refer to the packaging for the envelope size to select.

Hope this helps. Please rate this information.

Thanks

Posted on Nov 16, 2008

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NOTE: The PCL driver is the only driver supported for printing envelopes. There is no support for printing to envelopes using the Adobe PostScript® printer driver. It is necessary to complete all steps to successfully print envelopes.

NOTE: If printing through a server, changes to the driver must be made at the server level.

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  1. Enter the short edge and long edge values for the envelope size you are using. The driver will now show the new custom size as one of the choices in Output Size.
  2. Click [OK].
To set your printing preferences for the printer:
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