You may have broken the lens inside the scanner when you dropped it and that line you are seeing is a crack. I would suggest recalibrating the scanner from within the Custom Setting of the twain interface with a blank white sheet of paper. That may help with the line and quality but that is about the only thing you can do.
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make sure the lid is closed tightly ( stand something on top ) also the lines could be through the resolution of the scanner. go in to the scanner settings and turn the resolution up. dirt wont cause lines but smudges would look like shadows when copied
Hopefully you've turned it off and back on this illuminates many issues with a product that is more like a computer than a copier. Many of the hot section codes are F then 3 digits if you're not warming up at all it probably will need a Toshiba tech to either reset the code after insuring it won't go into thermal meltdown(you don't want that;trust me) and or replace a safety fuse that saved your machine by blowing. either way does it try to warm up? or it won't let you do anything from minute 1? some times on the newer models the user manual gives at least a clue to the origins of codes thrown, ie. check side door, or close fuser cover panel...... hope it helps but a thrown code is just that something needs a looked at and if it's not real obvious maybe a good service call is what you need. hint: All Toshiba tech's are required to clean/vacuum and make sure the copies are acceptable,it might be be hove of you to get rid of a peskie line going down your copies or even a ugly paper jam when you do double sided copies. good luck! Ex-toshiba tech 23years..~~~~~>SC
I suggest You Go to Official Brother Printer Page For You Brother Printer Problem On Below Brother forum URL Link: host220 brother com In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Brother Printer Support
I had the same problem. My solution is: "Just go to settings on Canoscan Toolbox. Then go to copy button, drop down and select scan2. This comes "Copy" as default setting. Change it to scan2. Click ok. On Canoscan toolbox main interface click scan2 and bingo, you'll see film option on select source . Hope this works
I have the exact same problem. It was there since I first bought the MFC-7840W.
Vertical line appears in scans using the automatic document feeder (ADF). Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF). Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem. The problem does not occur with copies using the ADF (using the COPY button which is basically a scan and print). This would suggest that dust and dirt is not to blame because that would also appear on the copies. But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.
I found that I had to adjust the settings or my copies were almost illegible. Instead of copying at greyscale or black & white, try setting for color copies (even if using a black & white laser printer) and 600 dpi. It takes a few seconds longer to scan, but you get very clear copies that way.