Question about Ambir Technology DocketPort 485

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Line showing in copy

I dropped my docetPort and now the copies have a line going down the center and not totally clear copies

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You may have broken the lens inside the scanner when you dropped it and that line you are seeing is a crack. I would suggest recalibrating the scanner from within the Custom Setting of the twain interface with a blank white sheet of paper. That may help with the line and quality but that is about the only thing you can do.

Posted on Jun 29, 2009

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I suggest You Go to Official Brother Printer Page For You Brother Printer Problem On Below Brother forum URL Link:
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1 Answer

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Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF).

Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem.
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But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.

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