Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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J1 Error, Changed a brand new factory-sealed toner, still getting J1 Error

Changed to a brand new toner cartridge bought from office depot and still shows J1 and won't print.

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Make sure you have the right code: J1 or J2.
one is for the drum and the other is for the ink.
Make sure the toner unit is for this model and not for a different model.
If the old modual is still available, check the connectors at the back and see if they are the same.
If anything else Call Xerox for repair. If the cartridge was bought through Xerox have your reciete available for warrenty.
If repairs still need to be made, A Xerox service call may be needed in order to fully repair the copier and warrenty the cartridge.

Posted on Oct 23, 2009


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Did you remove all the transport locks mentioned in your manual or quick setup poster? There may be quite many of them, beginning with a sheet of paper in the drum cartridges, to some plastic pieces here and there, to plastic seal pulls in the toner cartridges.
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*please rate me :)

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