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With our VIP receiver models, you have an option to turn on/off closed caption through the receiver. Press the Menu button on the remote, which will display the Main Menu on the TV screen. Press 8 (Preferences) and then press 6 (Closed Caption). On the Closed Caption screen, press 1. On the Closed Caption On/Off screen, select CC Off and then press Done from the TV screen (using your DISH remote). This will turn the feature off on the receiver. Test to see if it is turned off by watching a program that has CC. If it still appears, then the feature is activated through your TV. Please refer to your TV manual to turn the feature off. I hope this helps.
When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu
You have two options with closed caption feature.
Captions of Text
A caption is a printed version of a dialogue narration and/or sound effects of a programme. Text is information not related to the programme that appears on half of the TV screen when available.
To view Caption or Text
 Select the desired programme. Closed captioned programme are usually marked in your local TV listing as "CC"
 Press CAPTION/TEXT repeatedly to select caption or text mode.
 Press 1/2 to select the caption or text channel.
 To turn to off the closed caption feature, press CAP/TEXT repeatedly until captions or text no longer display 0n-screen.
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
I cannot find a permanent solution for this problem. All I can find is to press the cc repeatedly until it says off or mute. I looked in the book. Sometimes cc will come on during a show. I think it is certain channels (abc) makes it come on certain shows and you will have to cycle the cc button again to make it go off. The Mute setting will make the chosen language come on when you press MUTE. Spanish comes on mine unless I change to cc1 for English if I want the cc working.
Press the menu button on the front panel of the tv or the remote control. Use the up and down arrows to find the features section.Press the right arrow to enter the sub-menu for the features section. Use the up and down arrows to find the closed caption section. Press the right arrow to enter the closed caption sub-menu.Used the up and down arrows and the enter button to go into each of the features, use the right and left arrows to adjust each control for you preferred viewing.Press enter again to select the feature in each of the controls.When you are satisfied with you selections press menu to exit the feature. This information can be found on the PROSCAN website in the customer section under manuals. Go to www.oncorpus.com.the information can be found on pages 21 and 24 of owners manual for your model television.I hope this information helps you with your problem.
It sounds like you have the Text feature on the closed caption option turned on. your going to most likly need an original remote to turn this feature off as far as i know of. If you do not have an original toshiba remote to turn off the clkosed caption or in some sets you have to go into the menu to turn this feature off, maybe you can borrow one from a friend that has one or you can get one from http://www.remotes.com. Good liuck and let us know if you need more assistance
Assuming whatever your TV receiving from has close caption. (Not all TV channel has close caption)
Solution 1) Get a new universal remote that support your model and has close caption button. Once you program in the code for your TV model and it works then all button should also programmed including th close caption button.
Solution 2) Search online for the owner manual and read see how to turn it on using buttons on TV (if possible).
Solution 3) Get new TV with close caption. (If you have an old old TV with bad and huge pixels then this solution is the best. Your eyes will thank you.)