Question about HP Deskjet 3845 InkJet Printer

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HP Deskjet 3845 indicates a paper jam when none exists.

Printer indicates paper jam but none found. What part within the printer senses the paper is jamed? I have not yet taken any screws out.
Thanks for your help.

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5 Suggested Answers

Patrillica
  • 141 Answers

SOURCE: install hp deskjet 3845

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=ca&dlc=en&product=372330&lang=en

fallow this link and download, in the driver area, the "FULL FEATURE SOFTWARE/DRIVER"

have a nice day...

Posted on Mar 26, 2008

  • 25 Answers

SOURCE: Paper jam in HP 4255 office jet all in one printer

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.

  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Posted on Jul 08, 2008

  • 64 Answers

SOURCE: need hp deskjet 3845 driver

Check here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=372330&lc=en&cc=us&dlc=en&lang=en&cc=us

Posted on Jul 20, 2008

  • 1 Answer

SOURCE: Hp C5280 Paper Jam error - no paper + component fell apart

How do I clear a paper jam?

Posted on Sep 15, 2008

  • 45 Answers

SOURCE: HP Deskjet 3845 - paper jam but no paper

try unplugging, waiting 20 seconds then plug back iin. This resets printer, check for paper stuck in the back on the rollers and the top rollers...make sure printer isn't dirty..if rollers are dirty whip off with damp cloth..make sure your using the right type of paper....if these steps don't work and your under warranty call the warranty company....this is a hardware problem that needs to be looked at

Posted on Apr 16, 2009

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1 Answer

Hp deskjet 3845 printer will not print and it is no paper jammed, it is installed properly


it sounds like your printer is not connected to the pc or laptop,check the USB cable properly.another problem is paper jam or which leads to qeueing of docs to be printed.

Mar 01, 2013 | HP Deskjet 3845 InkJet Printer

1 Answer

My HP Deskjet 3845 printer had a paper jam and it was removed. It still says it has a paper jam and will not print. How do i fix this?


It sounds like your issue is a sensor is still not happy. Several things happen, but Long story short, you need to get REALLY GOOD LIGHT, get the printer on a table where you can work on it.....

So you need to inspect the entire paper path for foreign material, like torn paper. the sensing typically happens with little plastic levers. These levers get pushed out of position, and force a false indication. any dislodged lever needs to be put back, not necessarily an easy task....

Fortunately, most issues are some teeny tiny tear off of paper, wedged in somewhere.... Inspection and extraction fixes 90% of this issue....

Don't force anything.

Mar 11, 2011 | HP Deskjet 3845 InkJet Printer

1 Answer

I have a hp deskjet 3845 that says it has a paper jam however, there is no paper in it at all. Is there anything i can do b/c i'm about to drop it down the stairs. I've read a few other questions/answers...


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever. get more help and information for HP Printer Support hope this helps you.

Thanks
Michel

Mar 03, 2011 | HP Deskjet 3845 InkJet Printer

2 Answers

My hp deskjet says there is a paper jam when there is none and will not print


If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.



Good luck & God bless!







Mar 01, 2011 | HP Deskjet 3845 InkJet Printer

1 Answer

My Deskjet 3845 printer 'on' button keeps blinking and doesn't print anything.


Usually an indication of a paper jam. Check it thoroughly for any scraps of paper and see what happens.

Feb 28, 2011 | HP Deskjet 3845 InkJet Printer

1 Answer

Says paper jam but there isn't one. Have done all the troubleshooting steps..I do mean all of them. how do I get the paper jam status off my little hp deskjet 3845


I ran into a similar problem on another HP Laserjet Printer so this is what I found out from some tough researching. There is a step that requires a specialized tool which is inserted into the printer to clear the problem. This may be caused by an internal (no diagrams available) optical sensor that somehow gets covered with paper dust or blowback (ink particles blown backwards into the printer)? This tool may clear the problem, which I've heard is similar to a strip of heavy card stock. I have not found the procedure for this just that someone mentioned the same problem. Last resort is taking in the stupid printer to be serviced. Hopefully an HP tech will come forward and describe the procedure and maybe some maintenance diagrams. Good Luck.

Jan 26, 2010 | HP Deskjet 3845 InkJet Printer

1 Answer

Printer pulls paper to right side jams does not print


usually this indicates some foreign object on the opposite side where the paper goes in. Please check to see if you have some small pieces of paper or something else in the paper path area.

also, another possibility is that your pickup roller is missing, dirty or damaged. try cleaning it too.

thanks adi

Dec 01, 2009 | HP Deskjet 3845 InkJet Printer

1 Answer

HP Deskjet 3845 - paper jam but no paper


try unplugging, waiting 20 seconds then plug back iin. This resets printer, check for paper stuck in the back on the rollers and the top rollers...make sure printer isn't dirty..if rollers are dirty whip off with damp cloth..make sure your using the right type of paper....if these steps don't work and your under warranty call the warranty company....this is a hardware problem that needs to be looked at

Apr 16, 2009 | HP Deskjet 3845 InkJet Printer

1 Answer

Deskjet 3845 not printing properly


it needs a proper service as the moving parts are not moving freely .. or maybe when installing the cartridge you have damagaed one of the sensors .. it can be one of both

Jun 25, 2007 | HP Deskjet 3845 InkJet Printer

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