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Freezing at power up screen - Motorola Mobility i870 Cellular Phone

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Have you tried taking out the battery and putting it back in yet?

Posted on Nov 06, 2008

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Posted on Jan 02, 2017

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My motorola xt5 is freezing with the motorola batwing on the screen


I would try power cycling the phone first. I am not familar with this particular phone, but if you can remove the battery and hold the power button in for about 30 seconds with the battery out it should do it. I would then try powering it on and seeing it freezes. I would also check to see if there are any new software updates and also if you have recently done an update that may be causing problems. You could also try doing a factory reset on the phone as a last attempt.

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On power up the computer shows the windows screen and then will freeze with the progress bar stopped. It will stay like this until the machine is powered off by holding down the power button. Next it...


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If it freeze and error codes comes out, It might be defective RAM MEMORY. Just replace new RAM memory card.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

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2 Answers

Zen Micro


Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

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