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I;ve not recieved my items from seller

Hi I recently won a bid for an item on e-bay my first time bidding! The seller said it would be shipped within 2-3 days, it has now been over a week and a half and I still have not recieved the item. I purchased postal insurance too. I e-mailed the seller and she said whe would track the item, but have heard nothing from her since, I have e-mailed her again but no reply, who do I contact about this?

Any help greatfully recieved.

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  • Anonymous Mar 15, 2014

    carlashes for my car were ordered in janusry never recieved them sent email to seller and never got a response. how do i get what i purchased or a refund?

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This you need to contact e-bay customer support. basicly you need file a disbute the seller.
send them all of e-mail you have so they can porperly contact the seller and the porblem resolved.
did the bank clear your payment??? if not, you have to wait till the bank clear the payment.


good luck!

Posted on Nov 06, 2008

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Most ebay items are guaranteed to get to you. If not, they have to pay you back your money when you dispute it. If the used UPS ground or Fedex, you should have a tracking number where you can register with them for free and track the item yourself. If they used regular postal shipping, it will take about 2 to 21/2 weeks to get to you. But don't worry about it. At ebay they have solutions . you won't be robbed.

Posted on Nov 06, 2008

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